the voice of customer experience technology

Verint on CX Today

137 pieces · 136 editorial · 1 sponsored · covered since 2022 (25 stories)

CX Today coverage mentioning Verint, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Verint stories to your CX Today feed.

Editorial coverage

136 pieces · CX Today editorial stories
Contact Center Weekly Roundup: Zendesk Targets Language Barriers as AI Control Wars Heat Up
News
Contact Center Weekly Roundup: Zendesk Targets Language Barriers as AI Control Wars Heat Up
Rhys Fisher · 1mo ago
Verint Warns AI Value Needs Better Data
News
Verint Warns AI Value Needs Better Data
Rob Wilkinson · 1mo ago
Verint Agent Factory: Can Hybrid Human-AI Workforce Orchestration Actually Work?
Explainer
Verint Agent Factory: Can Hybrid Human-AI Workforce Orchestration Actually Work?
Rebekah Carter · 3mo ago
Explainer · CX IntelligenceWhy Does Your Customer Data Get Bigger While Your Decisions Get Worse?Alex Cole · Jun 29, 2026
Explainer · Agent ExperienceYour Workforce Isn’t Understaffed. It’s Just Losing Hours You Never TrackRebekah Carter · Jun 4, 2026
Explainer · Agent ExperienceAI Is Leaving the Contact Center - Is Anyone Ready for What Comes Next?Thomas Walker · May 14, 2026
Explainer · CX IntelligenceHow to Design a Modern Customer Analytics Stack That Drives ActionAlex Cole · Apr 21, 2026
Interview · Agent ExperienceOne Third of Agents Are Ready to Quit Because of AI Absence, Verint WarnsFrancesca Roche · Apr 16, 2026
Explainer · Agent ExperienceVerint's Quiet Pivot: How AI Is Reshaping Its Core BusinessThomas Walker · Apr 14, 2026
Explainer · CX IntelligenceIs Real-Time CX Analytics Finally Delivering Actionable Insight?Alex Cole · Apr 14, 2026
FeatureEnterprise Connect 2026: Five Significant CX Announcements You May Have MissedFrancesca Roche · Mar 17, 2026
News · CX IntelligenceGartner Magic Quadrant for Voice of the Customer (VoC) Platforms 2026: The RundownRhys Fisher · Mar 13, 2026
News · CRM & DataBig CX News from Verint, Salesforce, Santander & MastercardRhys Fisher · Mar 6, 2026
NewsWhat Verint's Mass Layoffs Mean for Your CX Tech StackRhys Fisher · Mar 4, 2026
NewsEnterprise Connect 2026: Why Vegas is the CX Decision-Maker's Must-Attend EventRob Scott · Feb 9, 2026
News · Agent ExperienceThoma Bravo Closes Verint Deal, Creating the “Industry’s Most Comprehensive AI-Powered CX Platform”Rhys Fisher · Dec 10, 2025
Guide · CX IntelligenceSmart CX Automation Starts With Smaller Steps: Learn What to Automate FirstRebekah Carter · Oct 31, 2025
Interview · Agent ExperienceExplainer: What Workforce Engagement Management IsRebekah Carter · Oct 3, 2025
News · Service OperationsThe Latest BIG News from ISG, Thoma Bravo, Talkdesk, & VerintFrancesca Roche · Sep 26, 2025
Feature · Agent ExperienceVerint Unveils New Specialized Bots, Expands Its Contact Center Workforce Management PorfolioFrancesca Roche · Sep 22, 2025
News · Service OperationsThe ISG Contact Center Buyers Guide 2025: 7 Top TakeawaysChris Porter · Sep 22, 2025
News · CX IntelligenceBig CX News from Verint, Accenture, Google & AvayaRhys Fisher · Aug 29, 2025
News · Agent ExperienceVerint Confirms $2BN Takeover by Thoma Bravo, Set to Merge with CalabrioCharlie Mitchell · Aug 25, 2025
Feature · Agent ExperienceA Verint Takeover Is Timely, But Would Have Industry-Wide ImplicationsCharlie Mitchell · Aug 12, 2025
Interview · CRM & DataCustomer Experience Management: Trends, Tips, & ToolsCharlie Mitchell · Jul 31, 2025
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