the voice of customer experience technology

Verint on CX Today

137 pieces · 136 editorial · 1 sponsored · covered since 2022 (25 stories)

CX Today coverage mentioning Verint, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Verint stories to your CX Today feed.

Editorial coverage

136 pieces · CX Today editorial stories
Five9 & Verint Announce a New Integration, Take Their Partnership Beyond WFO
News · Agent Experience
Five9 & Verint Announce a New Integration, Take Their Partnership Beyond WFO
Charlie Mitchell · 2y ago
How a Wrap Up Bot Saved One Contact Center $17MN a Year
News · CX Intelligence
How a Wrap Up Bot Saved One Contact Center $17MN a Year
Rhys Fisher · 2y ago
Verint Study Reveals the Phone Is No Longer Customers’ Preferred Channel
News
Verint Study Reveals the Phone Is No Longer Customers’ Preferred Channel
Rhys Fisher · 2y ago
News · CX IntelligenceVerint Secures Major GenAI Bot Expansion with Leading Healthcare ProviderRhys Fisher · Aug 21, 2024
Interview · Agent ExperienceContact Center WFM: A Best Practice GuideCharlie Mitchell · Aug 20, 2024
Interview · CRM & DataWhat's New in the Customer Experience World?Charlie Mitchell · Jul 1, 2024
InterviewContact Center AI: Are Specialized Bots the Future? - #CXTrends24Charlie Mitchell · Jul 1, 2024
FeatureCEO Chat: Dave Michels Sits Down with Verint’s CEO Dan BodnerDave Michels · Jun 25, 2024
InterviewThe Top Ten Contact Center Technologies & Capabilities of 2024 (So Far!)Charlie Mitchell · Jun 13, 2024
News · Service OperationsVerint Scores $13 Million Deal with Fortune 25 BrandRhys Fisher · Jun 12, 2024
NewsVerint Raises Guidance as Customers Consume More BotsRhys Fisher · Jun 10, 2024
Interview · CX IntelligenceThe Forrester Wave: Conversational AI For Customer Service 2024 – Top TakeawaysRhys Fisher · May 21, 2024
News · CRM & DataBig CX News from Salesforce, Zendesk, Pegasystems & VerintRhys Fisher · May 3, 2024
NewsVerint Secures Eight-Figure Contract with Major RetailerRhys Fisher · May 2, 2024
News · Agent ExperienceVerint Showcases Its Team of Bots That Automate Contact Center Quality ManagementCharlie Mitchell · Apr 23, 2024
News · CRM & DataBig CX News From OpenAI, Google, Salesforce, and VerintRhys Fisher · Apr 8, 2024
News · CX IntelligenceVerint Builds a Data Layer Over the Webex Contact CenterCharlie Mitchell · Apr 3, 2024
Feature · Agent ExperienceVerint: The Unexpected CX Success Story of 2023/24Charlie Mitchell · Apr 1, 2024
News · CRM & DataBig CX News from Twilio, Cisco, Verint, and HMRCRhys Fisher · Mar 22, 2024
Interview · CX IntelligenceConversational Intelligence: Use Cases, Success Stories, & PredictionsCharlie Mitchell · Mar 20, 2024
News · Agent ExperienceVerint Releases a TimeFlex Bot to “Revolutionize” Contact Center SchedulingCharlie Mitchell · Mar 19, 2024
Interview · CRM & DataThe Forrester Wave for Customer Service Solutions 2024: Top TakeawaysCharlie Mitchell · Mar 7, 2024
InterviewGartner Magic Quadrant for Voice of the Customer (VoC) Platforms 2024Charlie Mitchell · Feb 7, 2024
InterviewBIG CX News - The Latest on Twilio's CEO Change & Zendesk's Klaus AcquisitionCharlie Mitchell · Jan 24, 2024
News · Agent ExperienceVerint Bids to Boost Contact Centre Recruitment with an Interviewing BotJames Stephen · Jan 23, 2024
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