the voice of customer experience technology

Verint on CX Today

137 pieces · 136 editorial · 1 sponsored · covered since 2022 (25 stories)

CX Today coverage mentioning Verint, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Verint stories to your CX Today feed.

Editorial coverage

136 pieces · CX Today editorial stories
Verint Launches a Knowledge Automation Bot, Teases a “Genie Bot”
News
Verint Launches a Knowledge Automation Bot, Teases a “Genie Bot”
James Stephen · 2y ago
Five9 & Verint Announce a New Integration, Take Their Partnership Beyond WFO
News · Agent Experience
Five9 & Verint Announce a New Integration, Take Their Partnership Beyond WFO
Charlie Mitchell · 2y ago
How a Wrap Up Bot Saved One Contact Center $17MN a Year
News · CX Intelligence
How a Wrap Up Bot Saved One Contact Center $17MN a Year
Rhys Fisher · 2y ago
NewsVerint Study Reveals the Phone Is No Longer Customers’ Preferred ChannelRhys Fisher · Aug 27, 2024
News · CX IntelligenceVerint Secures Major GenAI Bot Expansion with Leading Healthcare ProviderRhys Fisher · Aug 21, 2024
News · Service OperationsVerint Scores $13 Million Deal with Fortune 25 BrandRhys Fisher · Jun 12, 2024
NewsVerint Raises Guidance as Customers Consume More BotsRhys Fisher · Jun 10, 2024
News · CRM & DataBig CX News from Salesforce, Zendesk, Pegasystems & VerintRhys Fisher · May 3, 2024
NewsVerint Secures Eight-Figure Contract with Major RetailerRhys Fisher · May 2, 2024
News · Agent ExperienceVerint Showcases Its Team of Bots That Automate Contact Center Quality ManagementCharlie Mitchell · Apr 23, 2024
News · CRM & DataBig CX News From OpenAI, Google, Salesforce, and VerintRhys Fisher · Apr 8, 2024
News · CX IntelligenceVerint Builds a Data Layer Over the Webex Contact CenterCharlie Mitchell · Apr 3, 2024
News · CRM & DataBig CX News from Twilio, Cisco, Verint, and HMRCRhys Fisher · Mar 22, 2024
News · Agent ExperienceVerint Releases a TimeFlex Bot to “Revolutionize” Contact Center SchedulingCharlie Mitchell · Mar 19, 2024
News · Agent ExperienceVerint Bids to Boost Contact Centre Recruitment with an Interviewing BotJames Stephen · Jan 23, 2024
NewsThe Latest BIG News from AWS, Verint, Salesforce, & NICECharlie Mitchell · Jan 5, 2024
News · Agent ExperienceVerint Secures a Huge $49MN Healthcare Customer WinJames Stephen · Jan 5, 2024
NewsThe Latest BIG News from Five9, Zoom, Twilio, & VerintCharlie Mitchell · Dec 8, 2023
News · Agent ExperienceVerint Secures $20MN Megadeal as It Bets Big on BotsCharlie Mitchell · Dec 8, 2023
NewsThe Latest BIG News from Zoom, Verint, Salesforce, & AWSCharlie Mitchell · Nov 24, 2023
News · Agent ExperienceVerint to Introduce 50 Specialized Bots for Contact CentersCharlie Mitchell · Nov 23, 2023
NewsVerint Introduces New Security and Compliance BotJames Stephen · Oct 18, 2023
NewsVerint Earns Microsoft Co-Sell Ready StatusJames Stephen · Sep 1, 2023
NewsBIG CX News - The Latest on Verint's CCaaS Move & the Genesys Experience IndexCharlie Mitchell · Jul 11, 2023
News · CRM & DataThe Latest BIG News from Verint, Salesforce, & SurveyMonkeyCharlie Mitchell · Jun 19, 2023
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