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Salesforce on CX Today

857 pieces · 824 editorial · 33 sponsored · covered since 2022 (82 stories)

CX Today coverage mentioning Salesforce, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Salesforce stories to your CX Today feed.

Editorial coverage

824 pieces · CX Today editorial stories
If You Haven’t Read These 10 Sales & Marketing Reports, You’re Flying Blind
Explainer · Revenue Tech
If You Haven’t Read These 10 Sales & Marketing Reports, You’re Flying Blind
Sean Nolan · 7mo ago
RocketPhone.ai Claims 1,100% Growth as Salesforce Buyers Demand Native AI
News
RocketPhone.ai Claims 1,100% Growth as Salesforce Buyers Demand Native AI
Rob Wilkinson · 7mo ago
How to Ensure Your Sales & Marketing Tech Doesn’t Get Left Behind: A 90 Day Guide
Explainer · Revenue Tech
How to Ensure Your Sales & Marketing Tech Doesn’t Get Left Behind: A 90 Day Guide
Sean Nolan · 7mo ago
News · CRM & DataFormula 1 and Salesforce Expand AI Partnership to Strengthen Digital Fan EngagementFrancesca Roche · Mar 4, 2026
Explainer · Revenue Tech5 Industry Case Studies That Prove Sales & Marketing Tech Isn’t Optional AnymoreSean Nolan · Mar 3, 2026
News · CRM & DataSalesforce Launches Agentforce for Communications to Target Telecom Efficiency and Customer RetentionFrancesca Roche · Mar 2, 2026
Explainer · Community CXThe Top 10 Platforms To Know About For Customer Community Engagement In 2026Sophie Wilson · Mar 2, 2026
News · CRM & DataBig CX News from Zoom, ServiceNow, Salesforce, RingCentral & OpenaiRhys Fisher · Feb 27, 2026
News · CRM & DataSalesforce Reframes AI Model Competition Around Enterprise Work and AgentsNicole Willing · Feb 26, 2026
News · CRM & DataNavatar Brings an AI CRM Operating Model on Salesforce to Private MarketsNicole Willing · Feb 25, 2026
Explainer · Community CXWhy Community-Based Customer Support Is Becoming Too Valuable to IgnoreRebekah Carter · Feb 22, 2026
News · CX TrustBig CX News from Salesforce, Canada Goose, SAP, Unilever & Google CloudRhys Fisher · Feb 20, 2026
News · Revenue TechSalesforce Report Reveals AI Agents Boost ROI as Customer Expectations Outpace Marketing ExecutionFrancesca Roche · Feb 19, 2026
NewsSalesforce Acquires Momentum, Completes Ten Deals in Six MonthsRhys Fisher · Feb 19, 2026
ExplainerAI Receptionists Are Becoming Digital Labor (and the ROI Is Getting Real)Francesca Roche · Feb 18, 2026
Explainer · Community CXHow Did These 5 Huge Companies Turn CX Communities Into Massive ROI?Sophie Wilson · Feb 17, 2026
ExplainerOmnichannel Risk Check: Are You Adding Channels, or Adding Ways to Lose Trust?Rebekah Carter · Feb 17, 2026
ExplainerHow AI Contact Centers Work: CCaaS, Automation, and Human OversightAlex Cole · Feb 15, 2026
NewsSalesforce to Acquire Cimulate, Deepening Push Into Agentic CommerceNicole Willing · Feb 11, 2026
NewsEnterprise Connect 2026: Why Vegas is the CX Decision-Maker's Must-Attend EventRob Scott · Feb 9, 2026
NewsANZ Rolls Out Salesforce Agentforce in New Agentic AI CRM to Simplify Business BankingNicole Willing · Feb 9, 2026
News · CX IntelligenceGartner Magic Quadrant for Customer Data Platforms (CDPs) 2026: The RundownRhys Fisher · Feb 9, 2026
NewsBenioff Calls Copilot “Clippy 2.0”... Again, Says Slackbot Solves Customer Context GapsRhys Fisher · Feb 4, 2026
News · Revenue TechSalesforce Report Shows AI Agents Are Reshaping Sales Teams and Customer EngagementFrancesca Roche · Feb 4, 2026
ExplainerThe Limitations of Agentic AI: Why AI is Cracking at the EdgesRebekah Carter · Jan 29, 2026
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