the voice of customer experience technology

Salesforce on CX Today

857 pieces · 824 editorial · 33 sponsored · covered since 2022 (82 stories)

CX Today coverage mentioning Salesforce, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Salesforce stories to your CX Today feed.

All coverage

857 pieces · editorial and sponsored · newest first
ServiceNow Knowledge 2025: 5 Top Takeaways
Feature · CRM & Data
ServiceNow Knowledge 2025: 5 Top Takeaways
Charlie Mitchell · May 13, 2025
Klarna Grapples with AI-Led Customer Service, Pivots to an “Uber Type of Setup”
News
Klarna Grapples with AI-Led Customer Service, Pivots to an “Uber Type of Setup”
Rhys Fisher · May 12, 2025
Salesforce CEO Declares the Era of ‘Clippy’ Over, Next Comes the Humanoid Robots
News · CRM & Data
Salesforce CEO Declares the Era of ‘Clippy’ Over, Next Comes the Humanoid Robots
Floyd March · May 12, 2025
News · CRM & DataThe Latest BIG News from ServiceNow, Salesforce, SAP, & TalkdeskCharlie Mitchell · May 9, 2025
Explainer · CX IntelligenceAdobe vs. Optimizely: Which Is the Better DXP? (A 2025 Comparison)Rebekah Carter · May 7, 2025
News · CX IntelligenceIBM Declares "the Era of AI Experimentation Is Over", Reveals Its Agentic AI GameplanFloyd March · May 6, 2025
News · CRM & DataServiceNow Unveils a Unified CRM Platform to Disrupt an “Industry Built on Outdated Systems”Charlie Mitchell · May 6, 2025
News · CRM & DataSalesforce Launches Agentforce for HR Service, Confirms Move Into ITSMCharlie Mitchell · May 6, 2025
News · CRM & DataSalesforce CEO Slams Microsoft for the "Horrible Things" It Did to Slack, Warns of an OpenAI RepeatCharlie Mitchell · May 5, 2025
News · CRM & DataThe Latest BIG News from Salesforce, OpenAI, NICE, & Five9Charlie Mitchell · May 2, 2025
NewsFive9 Opens Up on Its Layoffs, Impacting “Most” DepartmentsCharlie Mitchell · May 2, 2025
News · CRM & DataeGain Secures Three Big CRM Wins, Onboards One of the World’s Largest AirlinesCharlotte Simms · May 1, 2025
News · CRM & DataFive9 and Salesforce Announce a Unified CCaaS-CRM OfferingCharlie Mitchell · Apr 30, 2025
News · CRM & DataHMRC Wants New CRM & CCaaS Platforms, Sets a Massive $2BN+ BudgetFloyd March · Apr 30, 2025
News · CRM & DataSalesforce Hopes to Shift Half of Its 9,000 Customer Support Agents Into New RolesFloyd March · Apr 28, 2025
FeatureNICE Outlines Its Vision to Be a “System of Interaction”, Challenges New CCaaS-CRM IntegrationsCharlie Mitchell · Apr 28, 2025
NewsAWS Supports RAINN in Expanding Its On-Demand Crisis HotlinesCharlie Mitchell · Apr 28, 2025
News · CRM & DataServiceNow Secures 9 CRM Megadeals, Reiterates Goal to Lead the MarketCharlie Mitchell · Apr 24, 2025
Feature · CRM & DataServiceNow on Its Logik.ai Acquisition: "This Is a Major Acceleration of Our CRM Strategy"Charlie Mitchell · Apr 23, 2025
News · CX IntelligenceSalesforce Unveils Tableau Next: 5 Big Talking PointsCharlie Mitchell · Apr 22, 2025
NewsAWS & Zoom Debut a New Integration to “Change the Future of Work”Charlie Mitchell · Apr 18, 2025
News · CRM & DataSalesforce Launches Its Second New Edition of Agentforce in Two WeeksRhys Fisher · Apr 17, 2025
Feature · CRM & DataThe Big Salesforce-Google Partnership: A Closer LookCharlie Mitchell · Apr 15, 2025
News · CRM & DataGoogle Debuts Its “Next-Generation” Customer Engagement SuiteRhys Fisher · Apr 14, 2025
NewsFive9 Confirms Its Second Round of Layoffs in a Year, Affecting 4% of Its WorkforceCharlie Mitchell · Apr 14, 2025
Page 17 of 35 · 401–425 of 857