the voice of customer experience technology

NICE on CX Today

283 pieces · 259 editorial · 24 sponsored · covered since 2019 (2 stories)

CX Today coverage mentioning NICE, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds NICE stories to your CX Today feed.

Editorial coverage

259 pieces · CX Today editorial stories
The Latest on the Salesforce Contact Center with Amazon Connect, NICE Acquiring Playvox, & More
News
The Latest on the Salesforce Contact Center with Amazon Connect, NICE Acquiring Playvox, & More
Charlie Mitchell · 2y ago
The Latest BIG News from Cisco, Salesforce, NICE & Genesys
News · CRM & Data
The Latest BIG News from Cisco, Salesforce, NICE & Genesys
Rhys Fisher · 2y ago
NICE Revamps CXone Mpower, Delivers Automation Across the Entire CX Journey
News · Service Operations
NICE Revamps CXone Mpower, Delivers Automation Across the Entire CX Journey
Rhys Fisher · 2y ago
InterviewCCaaS Platforms: Must-Have Features, Trends, & ProvidersCharlie Mitchell · Oct 21, 2024
NewsBig CX News from Playvox, NICE, Nuance, Avaya, & TwilioRhys Fisher · Oct 4, 2024
News · Agent ExperiencePlayvox Confirms NICE Takeover with a Name ChangeCharlie Mitchell · Oct 1, 2024
News · CRM & DataBig CX News from Salesforce, NICE, Microsoft & DubberRhys Fisher · Sep 6, 2024
News · Service OperationsNICE Is Part of a $578MN Megadeal to Transform the Southern Hemisphere's Largest Contact CenterCharlie Mitchell · Sep 5, 2024
NewsBig CX News - The Latest on NICE's New CEO, Salesforce's PredictSpring Acquisition, & Five9Charlie Mitchell · Aug 29, 2024
NewsNICE’s New CEO Pledges to Lead a New Growth Phase: What Will It Look Like?Charlie Mitchell · Aug 27, 2024
News · CRM & DataBig CX News from NICE, Five9, Zoom & WebexRhys Fisher · Aug 23, 2024
Interview · Agent ExperienceContact Center WFM: A Best Practice GuideCharlie Mitchell · Aug 20, 2024
NewsNICE CEO Pours Cold Water on Microsoft’s CCaaS Entrance & ExpertiseCharlie Mitchell · Aug 19, 2024
News · CRM & DataNICE Names Scott Russell as New CEO, Posts Strong Q2 NumbersRhys Fisher · Aug 15, 2024
Interview · CRM & DataExclusive: Playvox Founder Opens Up on His Departure from the Company and the Launch of OversaiRhys Fisher · Aug 12, 2024
News · CRM & DataBig CX News from Five9, NICE, Oracle & WebexRhys Fisher · Aug 9, 2024
News · CX IntelligenceNICE Actimize Launches SURVEIL-X Behaviour to Monitor Employee ConductJames Stephen · Aug 8, 2024
News · CX IntelligenceA CX Emergency: NICE and AT&T Team Up to Support Emergency Communications CentersRhys Fisher · Aug 6, 2024
News · CRM & DataBig CX News from NICE, Salesforce, Gamma & SAPRhys Fisher · Jul 26, 2024
NewsRumors Circulate Over a NICE Takeover of PlayvoxCharlie Mitchell · Jul 25, 2024
InterviewAgent Assist: Use Cases, Benefits, & ProvidersCharlie Mitchell · Jul 24, 2024
NewsNICE 1CX: A "Market-Shattering" UCaaS Platform or a RingCentral Rebuke?Charlie Mitchell · Jul 9, 2024
FeatureBig CX News - The Latest the Microsoft Dynamics 365 Contact Center, NICE MPower, & SalesforceCharlie Mitchell · Jun 27, 2024
NewsNICE Mpower: Is It Really the “Holy Grail” of CX?Charlie Mitchell · Jun 25, 2024
News · CRM & DataBig CX News from NICE, Genesys, Pega, & SanasRhys Fisher · Jun 14, 2024
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