the voice of customer experience technology

NICE on CX Today

283 pieces · 259 editorial · 24 sponsored · covered since 2019 (2 stories)

CX Today coverage mentioning NICE, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds NICE stories to your CX Today feed.

Editorial coverage

259 pieces · CX Today editorial stories
The ISG Contact Center Buyers Guide 2025: 7 Top Takeaways
News · Service Operations
The ISG Contact Center Buyers Guide 2025: 7 Top Takeaways
Chris Porter · 1y ago
NiCE Closes Cognigy Acquisition to “Redefine the Future” of CX
News · CX Intelligence
NiCE Closes Cognigy Acquisition to “Redefine the Future” of CX
Nicole Willing · 1y ago
Big CX News from Microsoft, Salesforce, Cisco & NiCE
News · CRM & Data
Big CX News from Microsoft, Salesforce, Cisco & NiCE
Rhys Fisher · 1y ago
News · CRM & DataNiCE Tightens Its Salesforce Integration, Opens Up to AgentforceCharlie Mitchell · Aug 12, 2025
News · CRM & DataBig CX News from Salesforce, AWS, Pegasystems, RingCentral & NiCERhys Fisher · Aug 8, 2025
News · Revenue TechThe Latest on Salesforce & ServiceNow's $1.5BN Genesys Investment, NiCE-Cognigy, Five9's DeparturesCharlie Mitchell · Aug 7, 2025
NewsRingCentral Recommits to NiCE, Explains Where Its Own CCaaS Solution FitsCharlie Mitchell · Aug 6, 2025
NewsWhy Is NiCE Spending Almost $1BN on Cognigy? A Deep DiveZeus Kerravala · Aug 1, 2025
News · CRM & DataBig CX News from NiCE, OpenAI, Five9, & MicrosoftRhys Fisher · Aug 1, 2025
News · CX IntelligenceNiCE to Acquire Cognigy for $995MN, Wants to "Set a New Standard" for AI in Customer ExperienceCharlie Mitchell · Jul 28, 2025
NewsNiCE, Genesys, & Five9 Have All Released AI Agent Studios, But What Should I Look Out For?Floyd March · Jul 16, 2025
NewsBig CX News - The Latest on Agentforce 3, New AI Studios from NiCE & GenesysCharlie Mitchell · Jul 15, 2025
NewsThe CX Awards 2025 Winners AnnouncementCharlie Mitchell · Jul 10, 2025
NewsImplementing Contact Center Copilots: 2degrees' Challenges, Lessons, and Best PracticesCharlie Mitchell · Jul 3, 2025
News · CX TrustNiCE Secures a Big CCaaS Win with TalkTalk, Enjoys a Spike in Sovereign Cloud DeploymentsCharlie Mitchell · Jul 2, 2025
NewsAI Agents vs. Agentic AI, Machine Customers, & Personalized AI: A BreakdownCharlie Mitchell · Jun 23, 2025
News · CRM & DataBig CX News from NiCE, Genesys, Salesforce, & GartnerRhys Fisher · Jun 20, 2025
NewsCustomer Experience Design: Don't Use Tech to Do Old Things In New WaysCharlie Mitchell · Jun 18, 2025
NewsNiCE Goes All In on Agentic AI with CXone Mpower Agents, Boosted AWS PartnershipCharlie Mitchell · Jun 17, 2025
NewsNiCE on Its New Snowflake, ServiceNow, & AWS Partnerships, Previews Interactions 2025Charlie Mitchell · Jun 17, 2025
NewsNiCE Taps Snowflake to Spread Customer Data Across the EnterpriseCharlie Mitchell · Jun 16, 2025
InterviewNiCE CXone Mpower Key to 40,000 Seat CCaaS Deal with the UK GovernmentRhys Fisher · Jun 9, 2025
News · CRM & DataThe New NICE and ServiceNow Partnership Is More Than Just Another CCaaS-CRM IntegrationCharlie Mitchell · May 26, 2025
News · CRM & DataBig CX News from Salesforce, Zoho, NICE, & DialpadRhys Fisher · May 16, 2025
News · CX IntelligenceNICE Lands $100MN+ Deal with Europe's Largest Contact CenterRhys Fisher · May 16, 2025
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