the voice of customer experience technology

Microsoft on CX Today

378 pieces · 371 editorial · 7 sponsored · covered since 2019 (1 story)

CX Today coverage mentioning Microsoft, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Microsoft stories to your CX Today feed.

Editorial coverage

371 pieces · CX Today editorial stories
The Webex Contact Center Is Now Available to Microsoft Teams Users
News
The Webex Contact Center Is Now Available to Microsoft Teams Users
Charlie Mitchell · 3y ago
Big CX News from Google, Avaya, and Microsoft
News · CX Intelligence
Big CX News from Google, Avaya, and Microsoft
Ryan Smith · 3y ago
Google Takes on ChatGPT With “Bard” – Here’s Why It’s Great News for CX
News · CX Intelligence
Google Takes on ChatGPT With “Bard” – Here’s Why It’s Great News for CX
Charlie Mitchell · 3y ago
NewsMicrosoft Teases New Capabilities for Its Dynamics CCaaS PlatformCharlie Mitchell · Feb 7, 2023
NewsWhat Happened to the Microsoft Digital Contact Center Platform?Charlie Mitchell · Jan 31, 2023
News · CRM & DataBig CX News from Salesforce, SAP, ServiceNow, and MicrosoftRyan Smith · Jan 27, 2023
NewsThe Microsoft Contact Center Will Flop This Year, says Zeus KerravalaCharlie Mitchell · Jan 19, 2023
NewsMicrosoft Picks Digital Perseverance as a Critical CX Goal for 2023Charlie Mitchell · Jan 6, 2023
News · CRM & DataMicrosoft Makes It Easier to Integrate Teams With a CRMCharlie Mitchell · Nov 24, 2022
NewsMicrosoft's New CCaaS Features Improve Data ManagementRyan Smith · Nov 23, 2022
News · CX IntelligenceMicrosoft Ups the Ante On Conversational AICharlie Mitchell · Oct 12, 2022
NewsMicrosoft Pulls Its CCaaS Solution Closer to TeamsCharlie Mitchell · Aug 18, 2022
NewsThe Latest BIG News from Avaya, Microsoft, and ZendeskCharlie Mitchell · Aug 17, 2022
NewsMicrosoft Lays Off Its Consumer Retention TeamCharlie Mitchell · Aug 16, 2022
News · CX IntelligenceReputation Integrates with Microsoft Dynamics 365Sandra Radlovački · Aug 4, 2022
NewsIs Microsoft Outgrowing the CX Market?Charlie Mitchell · Jul 27, 2022
NewsBIG CX NEWS from Microsoft, Zendesk, and LivePersonSandra Radlovački · Jul 22, 2022
News · CX IntelligenceOracle Database Services Are Now Available on Microsoft AzureCharlie Mitchell · Jul 22, 2022
NewsMicrosoft Launches a Digital Contact Center PlatformCharlie Mitchell · Jul 19, 2022
News · CX IntelligenceForrester Wave for People-Oriented Text Analytics Platforms 2022 (Q2)Charlie Mitchell · Jun 29, 2022
News8x8 Releases a New Microsoft Teams BundleCharlie Mitchell · Jun 23, 2022
NewsMicrosoft Expands Its CX Stack with a New APICharlie Mitchell · May 30, 2022
News · CX IntelligenceHow Will the Latest Microsoft Innovations Enhance CX?Charlie Mitchell · May 24, 2022
NewsBIG CX NEWS from Zoom, Zendesk, and AvayaSandra Radlovački · May 13, 2022
NewsThe Complete Avaya OneCloud Portfolio Is Now Available on Microsoft AzureCharlie Mitchell · May 9, 2022
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