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Microsoft on CX Today

378 pieces · 371 editorial · 7 sponsored · covered since 2019 (1 story)

CX Today coverage mentioning Microsoft, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Microsoft stories to your CX Today feed.

All coverage

378 pieces · editorial and sponsored · newest first
Feature · CX IntelligenceHow Could Microsoft’s ChatGPT Venture Change Customer Experience?Charlie Mitchell · Jan 13, 2023
FeatureWhat to Expect from AWS, Zoom, and Five9 In 2023Charlie Mitchell · Jan 4, 2023
News · CRM & DataMicrosoft Makes It Easier to Integrate Teams With a CRMCharlie Mitchell · Nov 24, 2022
Interview · CX IntelligenceGartner Magic Quadrant for Cloud Infrastructure and Platform Services 2022Rebekah Carter · Nov 10, 2022
Feature · Agent ExperienceMicrosoft Viva Hits 20 Million Monthly Active UsersCharlie Mitchell · Oct 27, 2022
Interview · CRM & DataGartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises 2022Rebekah Carter · Oct 20, 2022
News · CX IntelligenceMicrosoft Ups the Ante On Conversational AICharlie Mitchell · Oct 12, 2022
Feature · CRM & DataGartner Magic Quadrant for Sales Force Automation Platforms 2022Rebekah Carter · Oct 11, 2022
NewsMicrosoft Pulls Its CCaaS Solution Closer to TeamsCharlie Mitchell · Aug 18, 2022
NewsThe Latest BIG News from Avaya, Microsoft, and ZendeskCharlie Mitchell · Aug 17, 2022
NewsMicrosoft Lays Off Its Consumer Retention TeamCharlie Mitchell · Aug 16, 2022
Interview · CRM & DataForrester Wave for Core CRM Solutions 2022Charlie Mitchell · Aug 9, 2022
FeatureAssessing the Microsoft Digital Contact CenterCharlie Mitchell · Aug 8, 2022
News · CX IntelligenceReputation Integrates with Microsoft Dynamics 365Sandra Radlovački · Aug 4, 2022
Explainer · CX IntelligenceTop 8 Business Intelligence ToolsCX Today Team · Jul 28, 2022
NewsIs Microsoft Outgrowing the CX Market?Charlie Mitchell · Jul 27, 2022
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