Microsoft on CX Today
378 pieces · 371 editorial · 7 sponsored · covered since 2019 (1 story)
CX Today coverage mentioning Microsoft, newest first. Sponsored stories are identified separately from editorial coverage.
Following adds Microsoft stories to your CX Today feed.
Editorial coverage
371 pieces · CX Today editorial stories
Interview · CRM & DataWho Leads the CRM Space In 2023? Nucleus Research Reveals Its FindingsCharlie Mitchell · Apr 25, 2023
Interview · CX IntelligenceGartner Magic Quadrant for Analytics and Business Intelligence Platforms 2023Charlie Mitchell · Apr 19, 2023
Feature · CRM & DataMicrosoft Showcases Copilot. Here’s How It Will Help Gain and Retain CustomersCharlie Mitchell · Mar 16, 2023
News · CX IntelligenceNuance Builds ChatGPT Into Its Conversational AICharlie Mitchell · Mar 7, 2023
ExplainerA ChatGPT-Powered Voicebot Demo and Conversation with the Microsoft EngineerCharlie Mitchell · Feb 16, 2023
NewsThe Webex Contact Center Is Now Available to Microsoft Teams UsersCharlie Mitchell · Feb 15, 2023
News · CX IntelligenceGoogle Takes on ChatGPT With “Bard” – Here’s Why It’s Great News for CXCharlie Mitchell · Feb 7, 2023
News · CRM & DataBig CX News from Salesforce, SAP, ServiceNow, and MicrosoftRyan Smith · Jan 27, 2023
Feature · CRM & Data4 CX Highlights from Microsoft’s Q2 Results – Inc. Dynamics, Teams, and OpenAICharlie Mitchell · Jan 25, 2023
InterviewGartner Magic Quadrant for Enterprise Low-Code Application Platforms 2023Rebekah Carter · Jan 25, 2023
Feature · CX IntelligenceThe Latest On the Layoffs at Microsoft, Google, and AmazonCharlie Mitchell · Jan 24, 2023
NewsThe Microsoft Contact Center Will Flop This Year, says Zeus KerravalaCharlie Mitchell · Jan 19, 2023
Feature · CX IntelligenceHow Could Microsoft’s ChatGPT Venture Change Customer Experience?Charlie Mitchell · Jan 13, 2023
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