Interview
Analyzing the 2024 Gartner Magic Quadrant for CPaaS
Watch on YouTube. CX Today's Charlie Mitchell hosts Rob Kurver, Founding Partner of the CPaaS Acceleration Alliance. They present an analysis of the 2024 G...
Charlie Mitchell · 12 Jul 2024
News
Inspecting the Gartner Magic Quadrant for Conversational AI
Watch and subscribe on Youtube . In this session, we debate the Gartner Magic Quadrant for Enterprise Conversational AI 2022, discussing: The problem with ho...
Charlie Mitchell · 29 Mar 2022
Interview
Analysing the CCaaS Magic Quadrant
Watch on YouTube . In this session we discuss the following: The significance of the leaders quadrant The surprise placings of Five9, AWS and more Who is mis...
David Dungay · 16 Aug 2021