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News29 Mar 2022 · 1 min read

Inspecting the Gartner Magic Quadrant for Conversational AI

Watch and subscribe on Youtube . In this session, we debate the Gartner Magic Quadrant for Enterprise Conversational AI 2022, discussing: The problem with ho...

Watch and subscribe on Youtube.

In this session, we debate the Gartner Magic Quadrant for Enterprise Conversational AI 2022, discussing:

  • The problem with how Gartner defines Conversational AI
  • Does Gartner perpetuate a siloed approach to enterprise technology?
  • Considerations for choosing a Conversational AI vendor

To check out some of the key findings from the report, read our rundown of the Gartner Magic Quadrant for Conversational AI

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