Zoom on CX Today
223 pieces · 179 editorial · 44 sponsored · covered since 2022 (47 stories)
CX Today coverage mentioning Zoom, newest first. Sponsored stories are identified separately from editorial coverage.
Following adds Zoom stories to your CX Today feed.
Editorial coverage
179 pieces · CX Today editorial stories
NewsZoom Is Winning Contact Center Market Share Because Others Are FailingCharlie Mitchell · Aug 25, 2025
News · CX IntelligenceZoom Expands the Scope of AI in Customer Service with a New Virtual Agent Use CaseCharlie Mitchell · Aug 18, 2025
News · CRM & DataZoom Drops an Auto Dialer, Expands Its Portfolio for Sales and Revenue TeamsCharlie Mitchell · Jul 22, 2025
News · CX IntelligenceBig CX News from Zoom, OpenAI, Salesforce, and SanasCharlie Mitchell · Jul 11, 2025
News · CX IntelligenceZoom's New-Look AI Companion Reveals Its Broader AmbitionsRhys Fisher · Jul 9, 2025
News · CX IntelligenceThe New Zoom Virtual Agent Is Here, and Now It’s AgenticCharlie Mitchell · Jun 10, 2025
News · CX IntelligenceZoom Secures Its Largest-Ever Virtual Agent Deal, Teases New Voice AgentsRhys Fisher · May 22, 2025
NewsZoom and ServiceNow Deliver the Deepest CCaaS-CRM Integration YetCharlie Mitchell · May 15, 2025
NewsAWS & Zoom Debut a New Integration to “Change the Future of Work”Charlie Mitchell · Apr 18, 2025
NewsMitel on Its Chapter 11 Bankruptcy, Go-Forward Plans, Big Win with ZoomFloyd March · Apr 10, 2025
News · CX IntelligenceZoom’s AI Companion Becomes “Truly Agentic” with Major AI ReleaseRhys Fisher · Mar 17, 2025
NewsZoom & Microsoft Teams Unite with a New Contact Center IntegrationCharlie Mitchell · Mar 13, 2025
News · CX IntelligenceZoho, Zoom Get Ready to Release Small Language Models (SLMs)Floyd March · Mar 6, 2025
News · CX IntelligenceDid DeepSeek Just Transform Enterprise AI? Zoom's CEO Shares His PerspectiveRhys Fisher · Jan 28, 2025
NewsZoom Empowers Contact Center Agents with Dynamics Guides & Suggested AnswersRhys Fisher · Jan 17, 2025
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