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Salesforce on CX Today

857 pieces · 824 editorial · 33 sponsored · covered since 2022 (82 stories)

CX Today coverage mentioning Salesforce, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Salesforce stories to your CX Today feed.

Editorial coverage

824 pieces · CX Today editorial stories
Salesforce Promises GenAI and Connected Data Capabilities in Summer 2024 Release
News · CRM & Data
Salesforce Promises GenAI and Connected Data Capabilities in Summer 2024 Release
Rhys Fisher · 2y ago
Vonage Leverages Salesforce Einstein to Boost its Service Cloud Voice Solution
News · CRM & Data
Vonage Leverages Salesforce Einstein to Boost its Service Cloud Voice Solution
Rhys Fisher · 2y ago
Salesforce Releases Unified Knowledge Solution – Promises Personalization
News · CRM & Data
Salesforce Releases Unified Knowledge Solution – Promises Personalization
Rhys Fisher · 2y ago
News · CRM & DataBig CX News from Salesforce, Zendesk, Pegasystems & VerintRhys Fisher · May 3, 2024
News · CRM & DataSalesforce Crowned King of CRM for the 11th Year RunningRhys Fisher · May 2, 2024
News · CRM & DataThe Salesforce Einstein Copilot Is Now Generally AvailableRhys Fisher · Apr 29, 2024
News · CRM & DataBig CX News from Salesforce, HubSpot, SAP, & MedalliaRhys Fisher · Apr 26, 2024
News · CRM & DataSalesforce Launches Zero Copy Partner Network to Improve Tech IntegrationsRhys Fisher · Apr 25, 2024
News · Agent ExperienceSalesforce: Contact Center Agents Spend Just 39% of Their Time Servicing CustomersRhys Fisher · Apr 25, 2024
News · CRM & DataSalesforce Backs Out of Informatica Deal, ReportsRhys Fisher · Apr 22, 2024
News · CRM & DataBig CX News From Salesforce, Microsoft, Zendesk, & VonageRhys Fisher · Apr 19, 2024
News · CRM & DataInformatica Co-Founder: The Salesforce Acquisition Is "a Bad Idea"Rhys Fisher · Apr 18, 2024
News · CRM & DataMicrosoft Dynamics Products Will Cost Up to 16.7% More from OctoberRhys Fisher · Apr 17, 2024
News · CRM & DataSalesforce Is Close to Acquiring Informatica, ReportsCharlie Mitchell · Apr 15, 2024
News · CRM & DataSalesforce Debuts Unified Conversations Service for WhatsAppRory Greener · Apr 12, 2024
News · CRM & DataSalesforce Announces Public Sector Einstein 1 for Service – Bringing CX Solutions to GovernmentRhys Fisher · Apr 11, 2024
News · CRM & DataBig CX News From OpenAI, Google, Salesforce, and VerintRhys Fisher · Apr 8, 2024
NewsBIG CX News - Enterprise Connect 2024: The Roundup ft. Five9, Cisco, Salesforce & MoreCharlie Mitchell · Apr 5, 2024
News · CRM & DataSalesforce Announces New AI Features for MuleSoft, Releases Einstein Copilot for Tableau in BetaCharlie Mitchell · Apr 4, 2024
News · CRM & DataBig CX News from NICE, Salesforce, Talkdesk, and Five9Rhys Fisher · Mar 29, 2024
FeatureGround Your AI Strategy on Data, Says Salesforce ExecRob Scott · Mar 28, 2024
News · CX IntelligenceSalesforce Introduces a Conversational Intelligence Solution for Service CloudRhys Fisher · Mar 26, 2024
News · CRM & DataSalesforce Launches Einstein 1 Field Service EditionJames Stephen · Mar 15, 2024
News · CRM & DataBig CX News from Talkdesk, Salesforce, Teleperformance, & MoreRhys Fisher · Mar 8, 2024
Interview · CRM & DataThe Forrester Wave for Customer Service Solutions 2024: Top TakeawaysCharlie Mitchell · Mar 7, 2024
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