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Salesforce on CX Today

857 pieces · 824 editorial · 33 sponsored · covered since 2022 (82 stories)

CX Today coverage mentioning Salesforce, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Salesforce stories to your CX Today feed.

All coverage

857 pieces · editorial and sponsored · newest first
AWS Enables Proactive and Personalized Campaigns Through Amazon Connect
News
AWS Enables Proactive and Personalized Campaigns Through Amazon Connect
Rhys Fisher · Nov 19, 2024
Microsoft’s Autonomous Agents Are Now Available In Public Preview
News · CRM & Data
Microsoft’s Autonomous Agents Are Now Available In Public Preview
Charlie Mitchell · Nov 19, 2024
The Latest BIG News from Five9, Dialpad, Salesforce, & Zendesk
News · CRM & Data
The Latest BIG News from Five9, Dialpad, Salesforce, & Zendesk
Rhys Fisher · Nov 15, 2024
News · CRM & DataShopify Rules Out a CRM Push After Salesforce BeefRhys Fisher · Nov 14, 2024
News · CX IntelligenceCognigy Enters the Agentic AI Conversation, Promises to “Outperform” Anything Else on the MarketRhys Fisher · Nov 14, 2024
News · CRM & DataFive9 Co-Innovates with ServiceNow, Unveils Its AI AgentsCharlie Mitchell · Nov 13, 2024
News · CRM & DataZoho CEO on Freshworks' Layoffs: “This Is Naked Greed, Nothing Less”Charlie Mitchell · Nov 12, 2024
News · CRM & DataSalesforce Set to Hire 1,000+ Employees to Keep up with Agentforce DemandRhys Fisher · Nov 12, 2024
Interview · CRM & DataUncorking the Secrets Behind Jackson Family Wine’s Digital CX TransformationRhys Fisher · Nov 12, 2024
News · CRM & DataThe Latest BIG News from Freshworks, Sprinklr, Afiniti & ShopifyRhys Fisher · Nov 8, 2024
Interview · CRM & DataThe Big Zoho-NVIDIA Announcement: A Closer LookCharlie Mitchell · Nov 7, 2024
Interview · CRM & DataGartner Magic Quadrant for Sales Force Automation (SFA) Platforms 2024: The RundownCharlie Mitchell · Nov 7, 2024
News · CRM & DataShopify Brags About Poaching “Hundreds” of Salesforce Customers, Salesforce Claps BackRhys Fisher · Nov 4, 2024
News · CRM & DataThe Latest BIG News from Salesforce, Microsoft, HubSpot & PegasystemsRhys Fisher · Nov 1, 2024
NewsMicrosoft Shares More CCaaS Wins, Reveals Growth In Copilot for CRM & ERPCharlie Mitchell · Oct 31, 2024
Interview · Service OperationsGartner Magic Quadrant for Contact Center as a Service (CCaaS) 2024: The RundownCharlie Mitchell · Oct 29, 2024
News · CRM & DataSalesforce Goes Live with Agentforce, Promises to “Redefine What’s Possible In Business”Charlie Mitchell · Oct 29, 2024
News · CRM & DataMicrosoft Makes Its Agentic AI Move, Announces Ten Pre-Built Agents for DynamicsCharlie Mitchell · Oct 28, 2024
NewsThe Latest on the Salesforce Contact Center with Amazon Connect, NICE Acquiring Playvox, & MoreCharlie Mitchell · Oct 28, 2024
News · CRM & DataThe Latest BIG News from Cisco, Salesforce, NICE & GenesysRhys Fisher · Oct 25, 2024
Interview · CRM & DataSalesforce CEO Keeps Taking Potshots at Microsoft Copilot: Why?Rhys Fisher · Oct 21, 2024
Interview · CRM & DataSlack May Never Catch Up with Microsoft Teams, But It Has a Big FutureCharlie Mitchell · Oct 18, 2024
News · CRM & DataSalesforce Targets Insurance Sector with Latest AI ReleaseRhys Fisher · Oct 16, 2024
News · CRM & DataBig CX News from AWS, Salesforce, Zoom, Zendesk & OracleRhys Fisher · Oct 11, 2024
News · CRM & DataAWS Introduces the Salesforce Contact Center with Amazon ConnectCharlie Mitchell · Oct 10, 2024
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