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Microsoft on CX Today

378 pieces · 371 editorial · 7 sponsored · covered since 2019 (1 story)

CX Today coverage mentioning Microsoft, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Microsoft stories to your CX Today feed.

Editorial coverage

371 pieces · CX Today editorial stories
ChatGPT Gains Enterprise APIs
Interview · CX Intelligence
ChatGPT Gains Enterprise APIs
Rory Greener · 3y ago
A ChatGPT-Powered Voicebot Demo and Conversation with the Microsoft Engineer
Explainer
A ChatGPT-Powered Voicebot Demo and Conversation with the Microsoft Engineer
Charlie Mitchell · 3y ago
4 CX Highlights from Microsoft’s Q2 Results – Inc. Dynamics, Teams, and OpenAI
Feature · CRM & Data
4 CX Highlights from Microsoft’s Q2 Results – Inc. Dynamics, Teams, and OpenAI
Charlie Mitchell · 3y ago
Feature · CX IntelligenceThe Latest On the Layoffs at Microsoft, Google, and AmazonCharlie Mitchell · Jan 24, 2023
NewsThe Microsoft Contact Center Will Flop This Year, says Zeus KerravalaCharlie Mitchell · Jan 19, 2023
Feature · CX IntelligenceHow Could Microsoft’s ChatGPT Venture Change Customer Experience?Charlie Mitchell · Jan 13, 2023
FeatureAre Microsoft and Cisco Teaming Up to Take Over Enterprise Communications?Charlie Mitchell · Jan 12, 2023
FeatureWhat to Expect from AWS, Zoom, and Five9 In 2023Charlie Mitchell · Jan 4, 2023
Feature · Agent ExperienceMicrosoft Viva Hits 20 Million Monthly Active UsersCharlie Mitchell · Oct 27, 2022
FeatureMicrosoft and Cisco Confirm Link-Up: What Does It Mean for Enterprise Communications?Charlie Mitchell · Oct 17, 2022
Feature · CRM & DataGartner Magic Quadrant for Sales Force Automation Platforms 2022Rebekah Carter · Oct 11, 2022
FeatureWhat to Expect from the Microsoft Digital Contact Center This FallCharlie Mitchell · Sep 2, 2022
FeatureAssessing the Microsoft Digital Contact CenterCharlie Mitchell · Aug 8, 2022
FeatureMicrosoft Discusses its New Digital Contact Center PlatformCharlie Mitchell · Aug 1, 2022
Feature · CX Intelligence7 Business Intelligence and Analytics Vendors to Watch In 2022CX Today Team · May 30, 2022
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