the voice of customer experience technology

Microsoft on CX Today

378 pieces · 371 editorial · 7 sponsored · covered since 2019 (1 story)

CX Today coverage mentioning Microsoft, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Microsoft stories to your CX Today feed.

Editorial coverage

371 pieces · CX Today editorial stories
Microsoft Launches a Digital Contact Center Platform
News
Microsoft Launches a Digital Contact Center Platform
Charlie Mitchell · 4y ago
Microsoft vs. Google vs. Zoom: The Race to CCaaS Leadership
Interview
Microsoft vs. Google vs. Zoom: The Race to CCaaS Leadership
Charlie Mitchell · 4y ago
Forrester Wave for People-Oriented Text Analytics Platforms 2022 (Q2)
News · CX Intelligence
Forrester Wave for People-Oriented Text Analytics Platforms 2022 (Q2)
Charlie Mitchell · 4y ago
ExplainerWhat Is Voice Biometrics, and How Can It Improve CX?CX Today Team · Jun 28, 2022
News8x8 Releases a New Microsoft Teams BundleCharlie Mitchell · Jun 23, 2022
InterviewAssessing the Google, Microsoft, Zoom, and Cisco Contact Centre SolutionsCharlie Mitchell · Jun 8, 2022
Explainer · CRM & DataMost Innovative CRM Vendors to Watch in 2022 Rebekah Carter · Jun 3, 2022
Feature · CX Intelligence7 Business Intelligence and Analytics Vendors to Watch In 2022CX Today Team · May 30, 2022
NewsMicrosoft Expands Its CX Stack with a New APICharlie Mitchell · May 30, 2022
News · CX IntelligenceHow Will the Latest Microsoft Innovations Enhance CX?Charlie Mitchell · May 24, 2022
NewsBIG CX NEWS from Zoom, Zendesk, and AvayaSandra Radlovački · May 13, 2022
Interview · CRM & Data6 Leading Customer Data Platforms for 2022CX Today Team · May 10, 2022
NewsThe Complete Avaya OneCloud Portfolio Is Now Available on Microsoft AzureCharlie Mitchell · May 9, 2022
NewsBIG CX NEWS from Five9, Microsoft, and TwilioSandra Radlovački · May 9, 2022
Interview · CX IntelligenceThe Top 10 Customer Data Analytics Tools in 2022CX Today Team · May 4, 2022
News · CX IntelligenceMicrosoft Announces New Customer Journey Orchestration CapabilitiesCharlie Mitchell · May 3, 2022
NewsMicrosoft Is Preparing to 'Aggressively' Innovate in the Contact Center SpaceCharlie Mitchell · Apr 27, 2022
NewsMicrosoft Ramps Up Its Contact Center PlansCharlie Mitchell · Apr 7, 2022
Interview · CX IntelligenceGartner Magic Quadrant for Analytics and Business Intelligence Platforms 2022Charlie Mitchell · Mar 30, 2022
Interview · CRM & DataZendesk: Who Are Its Competitors?CX Today Team · Mar 16, 2022
Explainer · CRM & DataSalesforce Customer 360 vs Dynamics 365  Rebekah Carter · Mar 12, 2022
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