Google Cloud on CX Today
87 pieces · 86 editorial · 1 sponsored · covered since 2021 (1 story)
CX Today coverage mentioning Google Cloud, newest first. Sponsored stories are identified separately from editorial coverage.
Following adds Google Cloud stories to your CX Today feed.
Editorial coverage
86 pieces · CX Today editorial stories
News · CRM & DataGoogle Parent Alphabet Talks Acquisition Terms with HubSpot, SourcesCharlie Mitchell · May 9, 2024
NewsGoogle Pens Landmark CCaaS Deal with Bell Canada, Brings GenAI to 10,000 Agents at Discover Financial ServicesCharlie Mitchell · Apr 9, 2024
NewsGoogle Makes Move to Improve CCaaS Reliability, Announces Auto-QA SolutionCharlie Mitchell · Apr 1, 2024
NewsGoogle Secures a 10,000+ Seat CCaaS Win, Reveals Several Contact Center MegadealsCharlie Mitchell · Feb 19, 2024
NewsGoogle Tests New Innovation That Allows Customers to Skip Contact Center QueuesCharlie Mitchell · Feb 19, 2024
NewsFive9’s Intelligent CX Platform Is Now Available on Google Cloud MarketplaceJames Stephen · Jan 18, 2024
NewsGoogle Gives Its CCaaS Platform a GenAI Makeover, Launches an Alternative Contact Center SolutionCharlie Mitchell · Sep 1, 2023
News · CX IntelligenceDialpad Expands AI Capabilities with Google Cloud PartnershipKieran Devlin · May 12, 2023
News · CX IntelligenceGoogle's Latest Generative AI Plans Prompt an End-User Warning from TwilioCharlie Mitchell · Apr 21, 2023
News · Agent ExperienceUJET and Google Cloud Release Workforce Management SuiteJames Stephen · Mar 28, 2023
News · CX IntelligenceGoogle Takes on ChatGPT With “Bard” – Here’s Why It’s Great News for CXCharlie Mitchell · Feb 7, 2023
NewsGoogle, Samsung, and Lenovo Make Moves to Improve Retail ExperiencesCharlie Mitchell · Jan 16, 2023
NewsUJET Targets Avaya, Genesys, and Cisco Customers with a New CCaaS Migration OfferingCharlie Mitchell · Dec 5, 2022
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