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Sales Intelligence

26 stories · 3 in the last 90 daysAll storiesVideo · 2
How to Stop Your Sales Teams From Hurting CX
Interview

How to Stop Your Sales Teams From Hurting CX

Find out why improving seller behavior could help organizations build stronger customer relationships from day one.

Francesca Roche · 29 Jul 2026
The Agentforce Sales Lessons Every Enterprise Needs
Interview

The Agentforce Sales Lessons Every Enterprise Needs

Salesforce shares how Agentforce Sales is helping enterprises understand what AI agents need to succeed in sales.

Francesca Roche · 27 Jul 2026
Alphabet Bets on Gemini as AI Agents Resolve 75% of Google Ads Support Queries
News

Alphabet Bets on Gemini as AI Agents Resolve 75% of Google Ads Support Queries

Alphabet bets on Gemini as AI reshapes support and shopping, while investors scrutinise the cost of infrastructure investment.

Francesca Roche · 23 Jul 2026
Is Your Revenue Engine Breaking at the Exact Moment Marketing Hands Over to Sales?
Explainer

Is Your Revenue Engine Breaking at the Exact Moment Marketing Hands Over to Sales?

Master marketing sales alignment today. Improve the lead handoff process and revenue operations strategy to stop losing valuable deals.

Sean Nolan · 22 Jun 2026
Your Funnel Isn’t Converting. It’s Leaking Value at Every Stage You’re Not Measuring
Explainer

Your Funnel Isn’t Converting. It’s Leaking Value at Every Stage You’re Not Measuring

Sales funnel optimization can't generate results if your strategy is still leaking value at all the stages you're not measuring.

Rebekah Carter · 18 Jun 2026
How to Remove The Hidden Friction In Your Sales Cycle That Slows Deals Down
Explainer

How to Remove The Hidden Friction In Your Sales Cycle That Slows Deals Down

Master sales cycle optimization today. Learn how a strong deal velocity strategy and sales process efficiency accelerate revenue growth.

Sean Nolan · 15 Jun 2026
Why Brand Trust Matters More When AI Makes the Purchases
News

Why Brand Trust Matters More When AI Makes the Purchases

New research reveals how AI shopping behavior is changing retail. Discover why ecommerce brand trust is critical in 2026.

Sean Nolan · 27 May 2026
Is Your Sales Technology Stack Slowing Deals Down Instead of Accelerating Them?
Explainer

Is Your Sales Technology Stack Slowing Deals Down Instead of Accelerating Them?

Maximize your sales tech stack efficiency today. Learn how deal velocity optimization and sales process automation accelerate revenue.

Sean Nolan · 22 May 2026
69% of Buyers Rely on Reps to Validate AI - The Paradoxical State of Sales Technology
News

69% of Buyers Rely on Reps to Validate AI - The Paradoxical State of Sales Technology

Gartner data reveals 69% of B2B buyers use reps to validate AI insights. Learn how to redesign AI sales technology workflows to drive growth.

Sean Nolan · 21 May 2026
How to Build a Revenue Engine That Aligns Marketing and Sales Instead of Forcing Them Together
Explainer

How to Build a Revenue Engine That Aligns Marketing and Sales Instead of Forcing Them Together

Master your marketing sales alignment strategy. Build a strong revenue operations model to improve sales and marketing integration today.

Sean Nolan · 15 May 2026
5 Findings From 6sense's BDR Report That Every Sales Leader Should See
News

5 Findings From 6sense's BDR Report That Every Sales Leader Should See

New research on modern salestech found that AI adoption is near-universal - but the way most reps use it has no impact on quota.

Sean Nolan · 12 May 2026
Intercom Wants to End the Support-to-Sales Handoff Problem
News

Intercom Wants to End the Support-to-Sales Handoff Problem

Intercom's Fin for Ecommerce merges shopping assistance and customer support in a single AI agent for Shopify merchants.

Rhys Fisher · 8 May 2026
Is Intent Data Driving Growth or Just Expensive Guesswork
Explainer

Is Intent Data Driving Growth or Just Expensive Guesswork

Learn how to validate B2B intent data, integrate intent signals into CRM, and prove intent data ROI without wasted spend.

Sean Nolan · 29 Apr 2026
Will AI in Sales Improve Performance or Erode Buyer Trust
Explainer

Will AI in Sales Improve Performance or Erode Buyer Trust

Explore AI in B2B sales: where AI sales tools boost productivity, where trust erodes, and how to govern enterprise AI sales responsibly.

Sean Nolan · 22 Apr 2026
Highspot and Seismic Are Set to Merge - What Does It Mean for the Sales Enablement Market?
News

Highspot and Seismic Are Set to Merge - What Does It Mean for the Sales Enablement Market?

Highspot and Seismic plan to merge. Here’s what it means for sales enablement platform buyers and AI-powered revenue enablement.

Sean Nolan · 20 Apr 2026
The Verdict Is In: Ticketmaster's Monopoly Cost Fans More Than Money
News

The Verdict Is In: Ticketmaster's Monopoly Cost Fans More Than Money

A jury ruled Ticketmaster operated an illegal monopoly. We break down what real competition could mean for the fan experience.

Rhys Fisher · 16 Apr 2026
Why Martech Stacks Fail to Prove Revenue Impact at Scale
Explainer

Why Martech Stacks Fail to Prove Revenue Impact at Scale

Is your martech stack strategy proving ROI? Here's how you can ensure you're generating value at scale with the latest tech.

Rebekah Carter · 16 Apr 2026
Are Sales Enablement Tools Driving Revenue or Adding Noise?
Explainer

Are Sales Enablement Tools Driving Revenue or Adding Noise?

Learn how to evaluate sales enablement software with metrics that prove revenue impact, not noise. Explore this practical buyer's framework.

Sean Nolan · 15 Apr 2026
Salesforce CEO: AI Sales Tech Won't Be The End of Human Reps
News

Salesforce CEO: AI Sales Tech Won't Be The End of Human Reps

Benioff says Agentforce for Sales won't replace your reps. Here's what AI-powered selling really means for go-to-market teams.

Sean Nolan · 14 Apr 2026
Why Can’t Most CX Teams Turn Customer Data Into Action? The 2026 Buyer’s Guide to Customer Analytics & Intelligence Tools
Guide

Why Can’t Most CX Teams Turn Customer Data Into Action? The 2026 Buyer’s Guide to Customer Analytics & Intelligence Tools

Turn customer data into real-time CX insight and ROI. Learn what to track, what tools to evaluate, and what matters in 2026.

Alex Cole · 26 Mar 2026
Pipeline Health Metrics: Your Pipeline Looks Healthy, It Probably Isn’t
Explainer

Pipeline Health Metrics: Your Pipeline Looks Healthy, It Probably Isn’t

Your pipeline might look healthy, but without the right pipeline health metrics, you'll never know for certain.

Rebekah Carter · 10 Mar 2026
Tech Mahindra And NVIDIA Kill The Support Ticket With Zero-Touch CX At MWC 2026
News

Tech Mahindra And NVIDIA Kill The Support Ticket With Zero-Touch CX At MWC 2026

MWC 2026 signals a shift to real-time CX insights, Zero-Touch CX, and “predictable outcomes” that prevent issues before customers feel them.

Rob Wilkinson · 9 Mar 2026
Your Forecast is Probably Wrong. Predictive Revenue Modelling is How You Fix It
Explainer

Your Forecast is Probably Wrong. Predictive Revenue Modelling is How You Fix It

Stop letting bad forecasting lead your team astray. Here's how predictive revenue modelling can give you better insights.

Rebekah Carter · 8 Mar 2026
What Are the Top Sales & Marketing Events in 2026: Your Guide 
Explainer

What Are the Top Sales & Marketing Events in 2026: Your Guide 

Explore can’t-miss marketing events and sales conferences in 2026. These B2B revenue events and martech conferences are essential for CMOs.

Sean Nolan · 7 Mar 2026
Your RevOps Technology Stack Is Leaking Revenue (Here’s the Architecture Fix)
Explainer

Your RevOps Technology Stack Is Leaking Revenue (Here’s the Architecture Fix)

If your RevOps technology stack isn't delivering the results you need, the problem might come down to architecture.

Rebekah Carter · 7 Mar 2026
If You Haven’t Read These 10 Sales & Marketing Reports, You’re Flying Blind
Explainer

If You Haven’t Read These 10 Sales & Marketing Reports, You’re Flying Blind

These 2026 sales & marketing reports from Gartner, Forrester, Salesforce, HubSpot, Adobe, Twilio, and Intuit turn research into action.

Sean Nolan · 6 Mar 2026