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InterviewRevenue Tech1h · 09:01 BST · 4 min read

Seismic CEO: Merger, Milestones, and The Future of SalesTech

Seismic has completed its merger with Highspot, creating a combined go-to-market performance platform serving millions of users. In this exclusive interview, CEO Rob Tarkoff tells CX Today why execution - not strategy - is where most revenue teams actually fall short.

Rob Tarkoff, Seismic CEO

Whatever the industry, whatever the product, one thing tends to stay constant: someone, somewhere, is trying to sell it.

Sales teams sit at the center of practically every business model that exists, yet the tools built to support them have historically pulled sellers in a dozen directions at once.

Seismic has just officially completed its merger with Highspot, creating what the combined company calls the new leader in go-to-market performance, serving 2,500 customers and 3.5 million sales, marketing, and enablement users worldwide.

CX Today's Sean Nolan sat down with Seismic CEO Rob Tarkoff to discuss what the merger unlocks, why most revenue strategies stall in execution rather than planning, and where he sees the SalesTech sector heading over the next five years.

What Does the Highspot Merger Actually Unlock?

Before the merger, Seismic and Highspot had built different strengths inside the same broad category.

Seismic made its name with the Seismic Enablement Cloud, a platform focused on equipping customer-facing teams with the skills, content, and coaching needed to walk into buyer conversations ready.

Highspot took a more execution-first approach, built around what it calls Nexus, a unified AI and analytics engine designed to turn every signal from a deal, whether spoken on a call, shared in an email, or shown in a deck - into a real-time action for whoever's role needs it next.

For Tarkoff, bringing those two approaches together closes a gap that's defined enablement technology for years, the gap between getting sellers ready for a conversation and actually guiding what they do once they're in it.

"Bringing Seismic and Highspot together is about helping revenue teams move from preparation to execution"

Historically, enablement platforms have measured success by how prepared a rep felt walking into a room. The combined platform is being built to stay useful inside the room too, surfacing the right content, coaching cue, or next step in the moment a deal actually moves.

"The most exciting aspect of the merger is the opportunity to redefine traditional enablement. The next step is to take the right action at the right time"

The scale behind that ambition is considerable. Seismic now serves 2,500 customers and 3.5 million users globally, spanning brands including Allianz Trade, Expedia Group, IBM, and Uber.

Moving forward, Tarkoff laid out some key priorities, including a $100 million annual investment in research and development. The focus will be on AI agents, engagement intelligence, and revenue workflows - while devoting more resources to security, governance, and enterprise scale.

Why Do Revenue Teams Struggle to Execute Their Strategy?

Asked where most organizations struggle most, Tarkoff didn't point to strategy itself. He pointed to what happens afterwards.

"Most organisations have a strategy. The customers who come to us struggle with executing said strategy"

Tarkoff shared that most teams already have more than enough data, content, and technology at their disposal, scattered across too many disconnected systems for anyone to make full use of.

The real shortfall isn't information, it's whether a rep knows exactly what to do in the moment that matters, with that specific customer, in that specific conversation, rather than relying on generic playbooks that don't reflect what's actually happening in the deal.

"The gap is often in providing the right context and guidance at the moment it matters, so teams can confidently act and do what's best to achieve their desired outcome"

Rather than treating revenue growth as a strategy problem, solved once at the top of the organization, Tarkoff is treating it as a consistency problem.

Something not measured in big decisions but in thousands of small, everyday interactions between individual reps and individual customers, most of which never get reviewed or coached in any structured way.

Where Is the SalesTech Sector Headed Next?

Looking further out, Tarkoff expects the entire SalesTech category to change significantly over the next five years, largely because buyers themselves are changing faster than most sales organizations are adapting.

"With AI, buyers are becoming more informed, more independent and more selective about when to engage with vendors"

By the time a prospect speaks to a rep, he noted, they've typically already formed strong opinions about their problem and the solutions on the table, often having run their own research through AI tools before a human ever enters the picture.

That raises the bar for every customer-facing function, not just sales reps closing deals, but marketing teams shaping early perception and customer success teams protecting the relationship long after the deal closes.

Tarkoff also predicts that the merger with Highspot may not be the last major consolidation the RevTech sector sees:

"I also wouldn't be surprised if we see more consolidation in the market, as companies look to simplify increasingly fragmented technology stacks. No one wants dozens of disconnected tools"

The Next Chapter for Revenue Teams

In CX Today's estimations, the future of sales will be intertwined with AI. Whether it's AI that enables the seller to be more targeted and effective, or AI that acts in the customer's best interests.

The challenge ahead for enterprise teams is adapting faster than the consumer, ensuring they stay ahead of buyer behaviors - and outpacing their competitors.

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