the voice of customer experience technology

ServiceNow on CX Today

184 pieces · 177 editorial · 7 sponsored · covered since 2022 (15 stories)

CX Today coverage mentioning ServiceNow, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds ServiceNow stories to your CX Today feed.

Editorial coverage

177 pieces · CX Today editorial stories
ServiceNow Lets Thousands of AI Agents Loose, Releases Its New Yokohama Platform
News · CRM & Data
ServiceNow Lets Thousands of AI Agents Loose, Releases Its New Yokohama Platform
Rhys Fisher · 1y ago
ServiceNow Snaps Up Moveworks for $2.8BN, Bids to Be “the Market Leader” in CRM
News · CRM & Data
ServiceNow Snaps Up Moveworks for $2.8BN, Bids to Be “the Market Leader” in CRM
Charlie Mitchell · 1y ago
ServiceNow Goes Big on Industry-Specific Innovation with New AI Agents & Quality 360 Acquisition
News · CRM & Data
ServiceNow Goes Big on Industry-Specific Innovation with New AI Agents & Quality 360 Acquisition
Charlie Mitchell · 1y ago
News · CRM & DataFive9 Taps Agentforce to Bring Industry-Specific AI Agents to CCaaSFloyd March · Feb 21, 2025
NewsTalkdesk Embeds Contact Center Tools Into Epic CheersFloyd March · Feb 18, 2025
News · CRM & DataBig CX News from ServiceNow, Zoho, Salesforce, & Kore.aiRhys Fisher · Jan 31, 2025
NewsBig CX News - The Latest on ServiceNow's Hiring Push, Verint's Acquisition Spree, & MicrosoftCharlie Mitchell · Jan 30, 2025
News · CRM & DataServiceNow Drops a Massive AI Agent Release, with a New Studio, Orchestrator, & MoreCharlie Mitchell · Jan 29, 2025
News · CRM & DataServiceNow Officially Enters the CRM MarketCharlie Mitchell · Jan 27, 2025
News · CX IntelligenceBig CX News from Microsoft, ServiceNow, Cisco, & VerintRhys Fisher · Jan 24, 2025
News · CRM & DataServiceNow Acquires Cuein, the “Copilot for Customer Experience Teams”Rhys Fisher · Jan 20, 2025
News · CRM & DataServiceNow Shares Plans to Hire Up to 3,000 PeopleCharlie Mitchell · Jan 3, 2025
News · CRM & DataFive9 Co-Innovates with ServiceNow, Unveils Its AI AgentsCharlie Mitchell · Nov 13, 2024
News · CRM & DataBig CX News from Salesforce, Twilio and ServiceNowTom Wright · Sep 13, 2024
NewsServiceNow Launches Xanadu to ‘Supercharge’ ProductivityJames Stephen · Sep 11, 2024
News · CRM & DataServiceNow President Desai Leaves After Hiring Policy BreachKieran Devlin · Jul 26, 2024
News · CX IntelligenceLook Who’s Talking! Character.AI Launches Two-Way Avatar Conversation FeatureRhys Fisher · Jul 3, 2024
News · CRM & DataCRM for Customer Service: AI, Other Trends, & ProvidersCharlie Mitchell · Jun 28, 2024
News · CRM & DataBig CX News from Salesforce, Microsoft, BT & ServiceNowRhys Fisher · Jun 21, 2024
NewsBT Group Taps ServiceNow to Bring GenAI & Automation Into Its Contact CentersCharlie Mitchell · Jun 20, 2024
NewsBig CX News - The Latest on the Salesforce-Informatica Fallout, Avaya-Edify Acquisition, & MoreCharlie Mitchell · May 16, 2024
News · CRM & DataBig CX News from Avaya, Sprinklr, Genesys, and GoogleRhys Fisher · May 10, 2024
NewsServiceNow Teases GenAI-Powered Customer Service AvatarsRhys Fisher · May 9, 2024
News · CRM & DataGenesys & ServiceNow Pledge to Deliver a Unified Platform for CCaaS & CSMCharlie Mitchell · May 7, 2024
NewsServiceNow Collaborates with AWS to Streamline Case ManagementJames Stephen · Dec 6, 2023
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