Pipedrive on CX Today
9 stories · 0 in 2026 · 0 in the last 90 days · 0 sponsored
CX Today coverage mentioning Pipedrive, newest first. Sponsored work is identified clearly on each story.
The Top CRM Vendors to Consider in 2025
The top CRM vendors are reshaping customer service at a bigger scale than ever before. The software is evolving fast. What used to be little more than a data...
Rebekah Carter · 17 min read · 22 Jul 2025
7 CRM Solutions for Small Businesses to Consider in 2025
It's not only enterprises that leverage CRM solutions. Indeed, small businesses also leverage the technology to perform various service, sales, and marketing...
Rebekah Carter · 8 min read · 12 Feb 2025
CRM for Customer Service: AI, Other Trends, & Providers
As CRM systems swallow up more of the service stack, they are becoming increasingly central to day-to-day contact center operations. The latest AI innovation...
Charlie Mitchell · 18 min read · 28 Jun 2024
The Best CRM for Small Businesses: The Ultimate Guide
Choosing the best CRM for small businesses can be more complex than it seems. As companies continue to prioritize CX and customer satisfaction, the CRM marke...
Rebekah Carter · 13 min read · 16 Feb 2024
Powering CX With CRM – CX Today Roundtable
From little more than a digital Rolodex to the bedrock of many customer experience strategies, CRM systems have come a long way in the past 28 years. Indeed,...
Charlie Mitchell · 9 min read · 14 Feb 2023
Employees Want Change! Pipedrive Research Reveals Where
"In an era of uncertainty and constant change, having clear goals from leadership and the necessary tools for delivery is a strong formula for growth and suc...
Charlie Mitchell · 3 min read · 4 Jul 2022
Pipedrive Launches a New Campaign Management Solution
CRM vendor Pipedrive has released a new integrated marketing solution to help customers streamline campaign management. Campaigns by Pipedrive offers a centr...
Sandra Radlovački · 1 min read · 1 Jun 2022
BIG CX NEWS from Zoom, Zendesk, and Avaya
Welcome to our round-up of the top news in the CX space over the last seven days. Zoom Bolsters Conversational AI with M&A Zoom has acquired conversation AI ...
Sandra Radlovački · 2 min read · 13 May 2022
Pipedrive Announces New WhatsApp and Messenger Integrations
CRM and revenue management platform Pipedrive has launched integrations with WhatsApp, Facebook Messenger, and DocuSign alongside a new messaging inbox. The ...
Sandra Radlovački · 1 min read · 11 May 2022