Microsoft on CX Today
378 pieces · 371 editorial · 7 sponsored · covered since 2019 (1 story)
CX Today coverage mentioning Microsoft, newest first. Sponsored stories are identified separately from editorial coverage.
Following adds Microsoft stories to your CX Today feed.
Editorial coverage
371 pieces · CX Today editorial stories
Explainer · CRM & DataHow to Build a Real-Time Customer Data Layer That Reflects Behaviour, Not HistorySophie Wilson · May 21, 2026
Explainer · Community CXWhy Are Your Most Valuable Customers Engaging Everywhere Except Your Community Platform?Sophie Wilson · May 11, 2026
Explainer · Community CXYour Customer Community Isn’t Driving Loyalty - It’s Quietly Concentrating Influence in the Wrong HandsSophie Wilson · May 4, 2026
Explainer · Community CXWhy Your Customer Community Should Replace Support TicketsSophie Wilson · May 4, 2026
Explainer · CRM & DataComposable CX Will Replace Monolithic CRM PlatformsSophie Wilson · Apr 28, 2026
Explainer · CX IntelligenceWhich Customer Analytics & Intelligence Events Matter Most in 2026?Alex Cole · Apr 23, 2026
Explainer · CX IntelligenceHow to Design a Modern Customer Analytics Stack That Drives ActionAlex Cole · Apr 21, 2026
Explainer · CRM & DataWhy Identity Resolution Is the Hardest Problem in CX TodaySophie Wilson · Apr 21, 2026
Explainer · Journey OrchestrationWhy Personalization Is Driving Fatigue Instead of EngagementSophie Wilson · Apr 13, 2026
Explainer · CX IntelligenceAre CX Dashboards Hiding What Actually Drives Action?Alex Cole · Apr 7, 2026
Explainer · CRM & DataWhy Single Customer View Still Fails After CRM InvestmentSophie Wilson · Apr 7, 2026
Explainer · Journey OrchestrationAre AI Agents Creating Customer Journeys You Can’t Control?Sophie Wilson · Apr 6, 2026
Explainer · CRM & DataWhat Are The Top Customer Data Management Use Cases Transforming CX in 2026?Sophie Wilson · Apr 1, 2026
Explainer · Journey OrchestrationWhich Customer Journey Orchestration Use Cases Cut Costs Fastest? Real Examples Driving ROI in 2026Sophie Wilson · Mar 31, 2026
Explainer · Journey OrchestrationWhy Real-Time Customer Engagement Still Breaks in 2026 - And How CX Leaders Fix ItSophie Wilson · Mar 30, 2026
Explainer · CX IntelligenceWhy Do So Many Customer Analytics Rollouts Fail? How to Deploy CA&I for Adoption, Closed-Loop Action and Measurable CX ROIAlex Cole · Mar 30, 2026
Explainer · Community CXWhat Should Your 2026 Customer Community Strategy Checklist Include Before Competitors Win Your Members?Sophie Wilson · Mar 10, 2026
Explainer · Community CXWhat’s Really Powering CX Community Platforms Behind the Scenes? Understand the Tech StackSophie Wilson · Mar 10, 2026
Explainer · Revenue TechHow to Ensure Your Sales & Marketing Tech Doesn’t Get Left Behind: A 90 Day GuideSean Nolan · Mar 5, 2026
Explainer · Community CXCommunities and Customer Trust: Why Customers Trust Strangers More Than YouRebekah Carter · Feb 18, 2026
Page 1 of 2 · 1–25 of 37