the voice of customer experience technology

Genesys on CX Today

233 pieces · 221 editorial · 12 sponsored · covered since 2019 (3 stories)

CX Today coverage mentioning Genesys, newest first. Sponsored stories are identified separately from editorial coverage.

Following adds Genesys stories to your CX Today feed.

Editorial coverage

221 pieces · CX Today editorial stories
The Latest BIG News from Cisco, Salesforce, NICE & Genesys
News · CRM & Data
The Latest BIG News from Cisco, Salesforce, NICE & Genesys
Rhys Fisher · 2y ago
Genesys Is Going Public, Is AI the Key?
News
Genesys Is Going Public, Is AI the Key?
Rhys Fisher · 2y ago
Genesys Delivers AI-Powered Self-Service Capabilities to 34 Million Healthcare Customers
News · CRM & Data
Genesys Delivers AI-Powered Self-Service Capabilities to 34 Million Healthcare Customers
Rhys Fisher · 2y ago
NewsVodafone Idea Teams Up with Genesys to Launch CCaaS PlatformRhys Fisher · Oct 10, 2024
News · CRM & DataGenesys and Salesforce Expand the Availability of Their Unified CCaaS-CRM OfferingCharlie Mitchell · Sep 16, 2024
News · CRM & DataEarly Users React to the Genesys and Salesforce Unified CCaaS-CRM SolutionCharlie Mitchell · Sep 2, 2024
News · CRM & DataBig CX News from NICE, Genesys, Pega, & SanasRhys Fisher · Jun 14, 2024
NewsGenesys Secures Its “Largest Ever” Standalone AI Deal, Reveals Significant CCaaS GrowthCharlie Mitchell · Jun 12, 2024
NewsBig CX News from NICE,Genesys, Avaya & VonageRhys Fisher · May 17, 2024
NewsBig CX News - The Latest on the Salesforce-Informatica Fallout, Avaya-Edify Acquisition, & MoreCharlie Mitchell · May 16, 2024
NewsGenesys Releases an Agent Copilot, Teases a Next-Gen Virtual AgentCharlie Mitchell · May 15, 2024
NewsGenesys Adds New Native Journey Management Capabilities to Its CCaaS PlatformRhys Fisher · May 14, 2024
NewsGartner Peer Insights “Voice of the Customer” for CCaaS 2024Charlie Mitchell · May 14, 2024
News · CRM & DataBig CX News from Avaya, Sprinklr, Genesys, and GoogleRhys Fisher · May 10, 2024
News · CRM & DataGenesys & ServiceNow Pledge to Deliver a Unified Platform for CCaaS & CSMCharlie Mitchell · May 7, 2024
NewsGenesys and Salesforce Start to Onboard Customers for Their Joint CX PlatformCharlie Mitchell · Mar 21, 2024
NewsGenesys Layoffs Update: Less Than 1% of Employees Will Be ImpactedCharlie Mitchell · Feb 12, 2024
NewsGenesys on Radarr Acquisition: AI & Journey Orchestration Are the Future of Contact CentersCharlie Mitchell · Jan 29, 2024
NewsThe Latest BIG News from Genesys, Salesforce, & PegasystemsCharlie Mitchell · Jan 26, 2024
NewsGenesys to Roll Up Radarr Technologies and “Unify CX Like Never Before”Charlie Mitchell · Jan 22, 2024
NewsThe Latest BIG News from RingCentral, Salesforce, Genesys, & GartnerCharlie Mitchell · Dec 15, 2023
NewsGenesys Celebrates Several New CCaaS MilestonesCharlie Mitchell · Dec 14, 2023
News · CX IntelligenceSentient Machines to 'Supercharge' Agent Experience with GenesysJames Stephen · Dec 13, 2023
Newseir 'transforming' Customer Experience with GenesysJames Stephen · Nov 24, 2023
NewsAlorica Leverages Genesys AI to Map and Solve Customer Pain PointsJames Stephen · Nov 22, 2023
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