Ever wanted more flexibility for your unified communications strategy? Genesys could have the solution. As the global leader in multi-channel experiences for customer experience, and contact centre strategy, the brand has recently announced their decision to expand their consumption model for a wider set of customers. The upgraded strategy will provide more versatile subscription options for cloud, and on-premises customers alike,
According to Genesys, the new subscription method should give organisations the chance to lease the communication strategies they need with more flexibility, so that they can adapt their resources according to their ever-changing needs. The system keeps up-front capital expenditure to a minimum, unlike traditional models for perpetual licensing, and it also gives contact centres the strength to handle bursts of sudden demand.
Ultimately, the Genesys subscription should give your business a reduced level of risk, an increased time to value, and a better migration strategy if they're planning to make the move to the cloud.
Greater Flexibility for Growing Companies
By adding subscription opportunities to their portfolio of offers, Genesys is actively making it less expensive, and easier for prospective and existing customers in the UC marketplace to design the resource allocation solutions that are best-suited to their needs. There's no need to worry about one-size-fits-all solutions for customer experience or technology.
One of the most unique elements of the new subscription plan for Genesys is the fact that the company delivers the flexibility of the mix-and-match licensing strategy with the comprehensive set of solutions offered by PureSuccess.