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CX Intelligence14 Jul 2021 · 1 min read

Zoom Adds Sensory Speech Recognition

Sensory, a recognised leader for Edge AI, announced the integration of its TrulyNatural Embedded speech recognition software within the latest public beta re...

Zoom Adds Sensory Speech Recognition

Sensory, a recognised leader for Edge AI, announced the integration of its TrulyNatural Embedded speech recognition software within the latest public beta release of Zoom Rooms for Android, iOS, MacOS, and Windows. Sensory allows voice commands to be supported on all Zoom Rooms platforms. With this update, Zoom-native voice commands support expanded functionality, and all voice commands are being processed locally, and not in the cloud.

Zoom Rooms participants can now ‘wake’ the room system by using their voice and saying ‘Hello Zoom’, as well as use commands to start or leaving meetings, check in, and more.

Sensory’s TrulyNatural is a highly accurate, deep neural network-based, embedded speech recognition platform with natural language understanding. Zoom and Sensory have partnered to leverage the capabilities of TrulyNatural to create domain-specific recognisers designed to handle common voice requests for controlling meetings. Another enhancement developed is alphanumeric recognition for using voice to enter meeting IDs and passcodes.

Todd Mozer, CEO at Sensory, said: "Zoom understands the important role privacy plays to enterprise customers and selected Sensory to bring the convenience of voice control to Zoom Rooms. Utilizing our advanced embedded voice AI stack, we've bolstered the voice experience while maintaining total privacy and brand recognition."

Cynthia Lee, Lead Product Manager at Zoom, said:

"Zoom is passionate about making collaboration easier, but we always put our customer's privacy and security front and center."

"Sensory's technology checked all the boxes for us: accurate, fast and private. We look forward to adding more voice features as our public beta progresses towards full launch later this year.

 

 

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