CX Today's Charlie Mitchell hosts Tom Martin, CEO of Glance.
In this session, we consider the evolution of CRM systems, discussing:
- Whether CRM with swallow up contact center platforms
- Is the CRM a viable option for mid-market and enterprise businesses?
- How Glance is helping to bring CRM systems up to grade for contact center use cases
- Other exciting trends in the world of CRM
Learn more about how Glance is helping prime CRM systems for contact centers by visiting here.
Keep up to date by following:
Twitter - @glancenetworks
