CX Today's Kieran Devlin speaks to Ben Booth, CEO at MaxContact.
In this session, we discuss the following:
Front pagesponsored · MaxContact
12 Dec 2023 · 1 min read
Why Successful Contact Centres Work Smarter, Not Harder
Watch on YouTube. CX Today's Kieran Devlin speaks to Ben Booth, CEO at MaxContact . In this session, we discuss the following: The key contact center trends ...
- The key contact center trends ahead of 2024
- How to balance leveraging AI and automation and the human touch
- How important it is to develop a customer-centric strategy
Thanks for watching. If you'd like more like this, don't forget to SUBSCRIBE to our channel.
You can also join in the conversation on our Twitter and LinkedIn pages.
The discussion0 takes · attributed & checked
Does this reflect your experience?
opening the room…Read nextordered by techtelligence · every pick explained
more from MaxContact · sponsored