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8 Apr 2021 · 2 min read

Weston Partners Up With 8x8

Weston, the leading international technology distributor, has announced today the launch of a distribution agreement with 8x8, a recognised leader in integra...

contact centre agent

Weston, the leading international technology distributor, has announced today the launch of a distribution agreement with 8x8, a recognised leader in integrated cloud communications and contact centre solutions.

The partnership will allow 8x8 to distribute worldwide while also providing Westcon’s partner with best-in-class UCaaS and CCaaS public cloud solutions via a wholesale model.

John DeLozier, Senior Vice President & Global Channel Chief at 8x8, said:

“Westcon has an exemplary global track record delivering maximum value and success for its partners. We see great value partnering with the leading technology distributor as it is strategic to our channel-first efforts in the UK and Europe.”

He continues: “As organisations shift to distributed workforces and an operate-from-anywhere model, the need for an integrated cloud communications and contact centre platform for enhanced employee and customer engagement is increasingly in demand. 8x8’s best-in-suite solutions combined with Westcon’s breadth of service and experience in key markets present an attractive value proposition to drive growth across the region.”

Taking into consideration Microsoft, an existing partner of Westcon, 8x8’s integrated enterprise-grade voice communications direct routing and contact centre solution is certified for Microsoft Teams and represents an additional incentive for the two companies to enter the distribution agreement.

8x8’s seamless integration with Teams offers clients flexibility with voice calling and customer engagement using Teams. This allows organisations, their employees and contact centre agents to interact with colleagues and customers from any endpoint in Teams.

Rene Klein, Senior Vice President at Westcon Europe, said: “We are delighted to have been appointed by 8x8 as a strategic partner in driving the growth of the company’s channel business in the UK and Ireland. 8x8’s excellent product offering will no doubt drive impressive results with our partner community. Our track record in collaboration and communications technologies, combined with our recent growth in cloud and managed services providers puts us in a unique position to support 8x8’s business goals.”

 

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