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CX Trust23 Oct 2024 · 1 min read

WebexOne 24: Umpqua Bank’s Lightning Move to the Cloud with Cisco

CX Today's Tom Wright interviews Cisco VP Vinod Muthukrishnan and Umpqua Bank’s Cameron Mitchell at WebexOne. They discuss: 1. The challenges Umpqua faced wi...

CX Today's Tom Wright interviews Cisco VP Vinod Muthukrishnan and Umpqua Bank’s Cameron Mitchell at WebexOne. They discuss:

1. The challenges Umpqua faced with its on-prem tech 2. Why the migration had to be done at lightning 3. The benefits of the new cloud implementation

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