Cloud communications firm Voximplant has launched a beta version of Avatar, its new Natural Language Processing service that allows developers to improve their omnichannel communications workflows.
Avatar enables developers to embed flexible NLP functionality into their communications solutions and build smart IVRs, voice bots, and chatbots. It deals with the backend and data management of the solutions, leaving developers with more time to work on the front end.
Developers can utilise Avatar to build complex AI-powered bots that offer self-service on both text and voice channels.
Alexey Aylarov, CEO and Co-founder of Voximplant, said: