This week, leaders in enterprise-grade cloud communications solutions Vonage announced a collaborative partnership with Amazon Web Services (AWS) in a joint effort to accelerate accessibility of its anti-fraud tools via distribution across the broad AWS developers/AWS Marketplace user base.
The move unties Vonage's framework of communication and network APIs that, alongside AWS influence, provide a suite of solutions to empower developers with networking tools to ensure user safety, anti-fraud protection, customer experience innovation, and improved customer experience.
Moreover, the collaboration helps developers by uniting Vonage communications service provider (CSP) networks, Ericsson's 5G network capabilities, and AWS services to provide an umbrella of valuable tools.
Kathrin Renz, the Vice President of AWS Industries, added:
AWS and Vonage have a shared passion for helping customers deliver innovation and value. Working together with Vonage, we aim to drive new industrial and enterprise applications across industries that combine 5G networks and technologies like generative artificial intelligence to fuel new products and enhance the overall customer experience.
Saving End-Users Money and Ensuring Fraud Protection
Vonage cites Omdia's Cybersecurity Decision Maker Survey 2023, which highlights how 92 per cent of companies report security incidents or breaches across the preceding 12 months, and this led to roughly $2.6 billion in losses for US firms.
However, Vonage claims that its Vonage Fraud Protection solution – which will soon be available via the AWS Marketplace – will assist with these losses.
Niklas Heuveldop, the CEO of Vonage and Head of Business Area Global Communications Platform for Ericsson, added: