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Interview10 Jul 2023 · 1 min read

Utilizing AI and ChatGPT In the Contact Center

Watch on YouTube In this CX Trends video, CX Today's Charlie Mitchell is joined by Brónagh Crowley, VP of Sales at Ultimate . During the conversation, we dis...

Watch on YouTube

In this CX Trends video, CX Today's Charlie Mitchell is joined by Brónagh Crowley, VP of Sales at Ultimate.

During the conversation, we discuss:

  • The evolution of contact center AI
  • How Ultimate is evolving its product roadmap to meet new market trends
  • The benefits and challenges of implementing ChatGPT for customer support

To view the rest of our CX Trends sessions, click here.

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