UJET has announced a strategic partnership with AppSmart company MicroCorp.
MicroCorp is the premier master agent for telecommunications, data centre, security and cloud services and has more than 30 years of experience.
This partnership will provide MicroCorp’s advisors full access to UJET’s contact centre platform.
This will include features such as their unique approach to embeddable experience, enabling businesses to fully integrate support into their existing mobile experience.
Karen Bowman, VP Global Channel at UJET, said: “MicroCorp represents a large national partner network and is genuinely committed to enabling and empowering the success of its partners.”
Phil Keenan, President at MicroCorp, added: “We’re committed to growing our CCaaS business and are very excited to be partnering with UJET, the top CCaaS 3.0 provider in the contact centre space.
“The combination of UJET’s unique approach to modern, digital CX along with MicroCorp’s technology expertise and our decades-long history of strong relationships with world-class service providers will help us deliver critical capabilities to customer service organizations that need to adopt secure, reliable solutions. UJET will truly allow us to usher into the new smartphone era of modern consumer access.”
With UJET’s in-app support, businesses can eliminate fragmented, repetitive customer interactions while unifying their customer data for a more intelligent and contextual customer journey. Partners can also access the new UJET Virtual Agent which provides proactive, conversational AI to empower both customers and contact centre agents.
UJET’s channel partner program supports strategic business partnerships, master agents, and integrators looking to diversify their portfolio, grow their business, and partner with a leader in contact centre digital transformation.
