As cyber threats become more sophisticated and customer data regulations tighten worldwide, 2026 is shaping up to be a pivotal year for CX, security, privacy and compliance leaders. From cloud security and identity management to governance, AI risk and regulatory alignment, there’s plenty to discuss…
These conferences bring together technology leaders, policymakers and practitioners to share insights, frameworks and strategies that shape customer experience resilience.
Related stories:
- Market Map: Top CX Security, Privacy, and Compliance Vendors to Know
- Security, Privacy, and Compliance: How Do the Leading CX Platforms Compare?
- Medallia vs Qualtrics: Compared
Cloud & Cyber Security Expo London 2026
March 4–5, 2026 - London, UK
Returning to ExCeL London, Cloud & Cyber Security Expo 2026 sets the tone for the year by focusing on the intersection of cloud adoption, cybersecurity resilience and digital trust. The event brings together thousands of IT, security and CX stakeholders to explore how organisations can protect complex cloud-based customer journeys while maintaining regulatory compliance.
With a strong exhibition floor and practical, solution-focused sessions, the expo offers actionable insight for organisations navigating increasingly distributed CX environments.
[button_cta link="https://www.techshowlondon.co.uk/cloud-cyber-security"]LEARN MORE[/button_cta]
Gartner Security & Risk Management Summit 2026
22-24 September 2026 - London, UK
Gartner’s Security & Risk Management Summit provides a strategic forum for security and risk leaders looking to align cyber resilience with broader business and customer experience goals. The event focuses on helping organisations anticipate emerging threats, optimise security investments and communicate risk effectively at the executive level.
Attendees can expect in-depth research-led sessions on governance, security transformation, regulatory readiness and emerging technologies that influence customer trust. The summit offers valuable insight into how security decisions directly affect customer confidence, digital adoption and long-term brand reputation.
[button_cta link="https://www.gartner.com/en/conferences/emea/security-risk-management-uk"]LEARN MORE[/button_cta]
CISO Summit North America 2026
June 24 2026 - New York, USA
The CISO Summit North America is a highly curated, executive-level event designed to foster peer-to-peer discussion among senior security leaders. Taking place in New York, the summit focuses on leadership challenges, strategic alignment and the evolving role of the CISO in supporting secure, customer-centric digital transformation.
Sessions often explore board-level communication, incident response leadership, regulatory accountability and managing security teams in complex enterprise environments. For CX and security professionals alike, the summit highlights how strong security leadership underpins customer trust, operational resilience and regulatory confidence.
[button_cta link="https://www.evanta.com/ciso/new-york/new-york-ciso-executive-summit-8439"]LEARN MORE[/button_cta]
Gartner Identity & Access Management Summit 2026
9-10 March 2026 – London, UK
As identity becomes the frontline of cybersecurity, Gartner’s Identity & Access Management Summit focuses on protecting users, systems and customer interactions in increasingly digital ecosystems. The event explores authentication innovation, identity governance, access controls and zero-trust implementation, all of which play a critical role in secure customer journeys.
