Comms analytics specialist Tollring unveiled the latest version of its flagship call management suite at this year’s Conversion Summit South.
Delegates at the Sandown Park channel conference were treated to a first look at iCall Suite 2016, the new edition of the company’s well-regarded call recording, analytics and security software package.
The suite is considered a market leader in turning high volume call data into actionable business analytics, as well as offering full call recording and storage functions and security features such as fraud detection.
The latest version is available for use on cloud, on-premises and hybrid systems, and can also be accessed from mobile devices. This single system replaces previous desktop and web versions, providing the same functionality and features for all deployment methods.
Tollring MD Tony Martino said the Convergence Summit was the perfect opportunity to show off how iCall Suite 2016 could provide a competitive advantage to both the channel and their customers.
