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CRM & Data21 Jul 2021 · 1 min read

The Future of CX in a Post-Pandemic World and the Role of CRM

Watch on YouTube In this session we discuss the following: As we surface from the pandemic, why should business leaders prioritise customer experience? Has t...

Rob Scott

Watch on YouTube

In this session we discuss the following:

  • As we surface from the pandemic, why should business leaders prioritise customer experience?
  • Has the role of the CRM changed or evolved as a result of the pandemic?
  • Many businesses are now beyond survival mode. What’s next?

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