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1 Jul 2024 · 1 min read

ComputerTalk on Its Contact Center AI & Analytics Innovations (Big CX Update 2024)

Watch on YouTube. CX Today's Susie Harrison talks to Jean-Nicolas Robitaille, VP of Product Management at ComputerTalk Technology , for the latest in our Big...

Watch on YouTube.

CX Today's Susie Harrison talks to Jean-Nicolas Robitaille, VP of Product Management at ComputerTalk Technology, for the latest in our Big CX Update series

The video forms part of our Big CX Update series, where we find out all the latest from a series of prominent CX companies.

In this episode, we talk everything ComputerTalk, discussing:

  • Which products and services are resonating most with customers?
  • What's on the roadmap, and how will that roadmap benefit customers?
  • The rising tech trends that are most impacting CX teams.

To view the rest of our Big CX Updates, click here.

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