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Interview16 Jun 2023 · 1 min read

Talking Open CCaaS at Verint Engage 2023

Watch on YouTube. CX Today's Rob Scott hosts Jamie Meritt, Chief Product Officer at Verint. In this session, we discuss Verint's new Open CCaaS platform, con...

Watch on YouTube.

CX Today's Rob Scott hosts Jamie Meritt, Chief Product Officer at Verint.

In this session, we discuss Verint's new Open CCaaS platform, considering:

  • Verint's differentiated approach to CCaaS
  • Where Verint fits within the CCaaS space
  • The Open CCaaS imperative
  • Core capabilities at the heart of Verint's CCaaS platform

For more from Verint Engage 2023, check out the following article: Verint Announces Open CCaaS Platform at Verint Engage 23

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