Squaretalk has announced their partnership with SaaS giant Zoho Corporation, with the company today launching an integration with Zoho One, a unified suite of 40+ tightly integrated enterprise-level online applications from Zoho to help businesses grow.
The integration was built using Zoho PhoneBridge, a platform that enables the integration of cloud PBX and Contact Centre Solution providers with Zoho to add telephony capabilities to any Zoho application.
Elie Rubin, CEO of Squaretalk, said: "Voice communication has always been important to many business functions even more so in the last two years where we have seen a large ramp-up in voice and SMS traffic.
"As Zoho offers solutions across a wide range of business functions including, sales, marketing, support, human resources, project management, and more. Squaretalk is able to positively impact business functions that we haven't previously explored."
Anand Nergunam, VP Revenue Growth at Zoho, added: "Contextual engagement is a key driver of customer experience. To engage contextually, businesses need valuable customer insights from all touchpoints and channels at the right time.