ServiceNow and NTT DATA have chosen to expand their strategic partnership to drive agentic AI solutions.
This new partnership will have both companies co-developing AI-focused strategies to market to global customers.
This partnership will also allow both to expand AI productivity on their respective platforms.
ServiceNow and NTT DATA have begun their joint plans to market AI-driven solutions, including developing and selling these products to transform how AI is used in the workplace.
These are set to include various enterprises, commercial companies, and mid-market segments.
This new strategy emphasizes the companies’ previous partnerships, focusing on their commitments to advise other enterprises to adopt and execute AI into their businesses.
ServiceNow also intends to use the expanded partnership to place NTT DATA as a delivery partner in its services to guide customers in safely deploying AI-powered automations and enhance operational efficiency.
Amit Zavery, President, COO, and CPO at ServiceNow, highlighted how this new partnership development will improve AI across businesses, stating:
“ServiceNow and NTT DATA are expanding access to AI-powered automation across any industry and any geography to achieve measurable business impact for organizations at every stage of the AI journey,
“Together, we’re transforming how the world’s leading enterprises operate, making work simpler, smarter, and more resilient with the ServiceNow AI Platform.”
NTT DATA will be using the partnership to escalate the ServiceNow AI platform to its business to improve its levels of productivity, efficiency, and make improvements to its customer experience across the enterprise, by adopting its AI agents and Global Business Services.