SAP has announced a new offering that will help organisations link experience data from user surveys to underlying IT systems and allow them to optimise their end-to-end business processes.
The journey to process analytics capabilities within SAP Signavio software recently completed beta testing with over 25 companies globally.
SAP also announced that SAP Signavio will be a brand of SAP, following the company’s commitment to the business process management market.
Gero Decker, Co-Founder of Signavio and now Co-General Manager, SAP Signavio, SAP, said: "Consistent feedback from customers validates our beliefs when we joined with SAP just over a year ago."
"Our business process transformation portfolio is giving organizations a new, data-driven way of identifying touch points where they can remove friction and create delight for employees, suppliers, and customers."
SAP acquired Signavio in March 2021 to create “the most comprehensive solutions” in the business process transformation market.
