Salesforce and Fujitsu have teamed up to enhance digital healthcare innovation and introduce personalized insurance products in Japan.
Many exciting projects will spring from the partnership, including the creation of AI solutions that predict the disease risk of a patient and an entirely new insurance model for Japan’s universal healthcare system.
Capturing individual patient data, the system will aid in the prevention, diagnosis, and treatment process across the patient experience.
The Salesforce Health Cloud CRM platform will gather and assess this data, enabling patient-centric digital transformation and healthcare institutions to visualize the patient journey fully.
Discussing the potential value of such a solution, Amit Khanna, SVP and GM, Healthcare at Salesforce, said:
In order to transition to more preventative, holistic care, the healthcare industry needs to embrace more connected, collaborative solutions and start integrating data from across different healthcare platforms to get a full picture of the patient.
"With this integrated end-to-end view, the healthcare industry can start working towards delivering personalized, tailored care to every patient."
Fujitsu aims to bring this plan to life by working with medical practices to glean information from electronic medical records with each patient’s consent.
They may then integrate systems to store, manage, and analyze patient data in the Health Cloud, enabling more personalized medical experiences and workflow automation. MuleSoft and Tableau – solutions that are part of the Salesforce portfolio – will also help here.
