Digital customer experience transformation specialist Sabio has acquired People Matter, the workplace mental health and wellbeing platform.
People Matter helps organisations measure and improve mental wellbeing in the workplace by identifying warning signs of burnout.
Its Okina platform analyses subjective data captured throughout the app and provides insights on emotions and feelings towards work. The app also gathers digital information from the workplace itself.
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Tom Mullen[/caption]
Tom Mullen, Chief Product Officer at Sabio Group, said: “The acquisition of People Matter represents an outstanding addition to the Group and is a continuation of our strategy to acquire businesses with leading IP and expertise in our industry.
“The business adds strong technical capability as well as key subject matter specialists to an already strong wellbeing proposition which we believe is essential for our clients.
“The contact centre market is clearly telling us that, with attrition remaining at worrying levels across Europe, nurturing positive mental health and wellbeing has never been more important. This acquisition not only complements our recent activities in this area but enhances our position as a leading advocate for positive mental well-being among the contact centre workforce.”
The platform aims to provide organisations with a true picture of mental wellbeing in the workplace, helping managers notice red flags quicker. By doing so, employers may reduce attrition and burnout.
Amy King, Co-Founder, People Matter, said: “We are truly delighted to be joining a fast-growing and ambitious organisation in the form of Sabio.
