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7 Jun 2024 · 1 min read

RingCentral Shares its CCaaS Differentiators, Showcases RingCX

Watch on YouTube CX Today's Charlie Mitchell hosts RingCentral's John Finch, Global VP of Product Marketing in CX, & Danita Belcher, VP of Worldwide Contact ...

Charlie Mitchell

Watch on YouTube

CX Today's Charlie Mitchell hosts RingCentral's John Finch, Global VP of Product Marketing in CX, & Danita Belcher, VP of Worldwide Contact Center Sales.

Broadcast from CCW 2024 in Las Vegas, they discuss last year's launch of RingCentral's CCaaS platform: RingCX.

From there, they consider:

  • The differentiators of the RingCX platform.
  • The opportunity to utilize RingCX and RingEX together.
  • The role of RingSense within the CCaaS solution.
  • RingCentral taking RingCX global.

For a closer inspection of the RingCX platform, visit: https://www.ringcentral.com/

Hosted by Charlie Mitchell, Senior Editor of CX Today News - Customer Experience Technology News

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