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Interview18 Dec 2020 · 1 min read

Reinventing CX with Automation

Watch on YouTube . Call centres are at a tipping point - and a new model is emerging. In this session we talk about: How are Contact Centres and BPOs perform...

Rob Scott

Watch on YouTube.

Call centres are at a tipping point - and a new model is emerging. In this session we talk about:

  • How are Contact Centres and BPOs performing in 2020?
  • What are the biggest challenges for contact centres and BPOs right now?
  • How is Uniphore helping to solve these challenges?

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