Qualtrics has unveiled a new AI solution to boost the employee experience and workforce management.
Qualtrics is introducing AI capabilities in the company's XM for Employee Experience solution. This intends to enhance organisations' ability to collect and analyse complex employee feedback and evolve those insights into recommendations and actions that boost employee engagement.
Wojtek Kubik, Head of Product, Employee Experience at Qualtrics, commented:
These new generative AI capabilities empower companies to harness AI's potential in a safe and responsible way. Organizations can now extract insights faster through advanced summaries, interact seamlessly with data using a natural language copilot for deeper comprehension, and elicit more comprehensive team responses."
Qualtrics outlines that Qualtrics Assist for Employee Experience adds new features such as Comment Summaries and Conversational Feedback. These capabilities are designed to leverage employee feedback to generate viable recommendations. Qualtrics adds that by reducing bias, they aim to enhance the effectiveness of managers and teams.
More Specifics On Qualtrics Assist for Employee Experience's Feature Set
Qualtrics describes Assist for Employee Experience as an AI-powered dashboard assistant that provides quick insights into employee experience data, helping managers and leaders focus on key improvement areas. The company says it allows leaders to explore data by asking simple questions like, "What conversations can I have in my next team meeting to help increase collaboration?" Guided prompts assist in understanding the data more thoroughly.
Qualtrics says Assist identifies relevant employee engagement data and uses proprietary, science-backed benchmarks and best practices to transform complex data into clear insights, recommendations, and actions.
Qualtrics stresses that Comment Summaries uses proprietary AI to aggregate and summarise employee feedback into clear themes, helping managers rapidly identify patterns and trends. These summaries allow for scalable analysis of open-text feedback while maintaining employee anonymity.
Comment Summaries intend to turn feedback into actionable insights, saving HR and leaders time and fostering trust and satisfaction in the workplace.
