Telephone services provider PromptVoice has launched a new product allowing end users self-service access to a range of interactive voice response (IVR) audio.
Comprehensive IVR Portal
PromptVoice Portal lets users choose from free music playlists, over 10,000 marketing message templates and professional voice recordings. The portal also allows users to record bespoke messages, with access to both professional voice artists and text-to-speech characters.
Anthony Buxton, PromptVoice CEO, said: “PromptVoice Portal is the perfect Channel solution to complement existing voice services. The straightforward integration and onboarding processes, combined with the intuitive self-serve approach and Freemium pricing model, means the service requires minimal interaction from resellers to generate healthy recurring margins.
"We’re really excited to work with our Channel partners to help them secure new revenue streams and deliver better solutions for their customers.”
The company emphasised the ways in which the offering allows businesses to optimise every call and turn in-queue and on-hold audio into a communication tool rather than an afterthought.