Conversational AI platform specialised for financial services sector Posh Technologies has closed a $27.5 million Series A funding round led by Canapi Ventures.
Posh intends to invest new funds into product research and development, alongside the expansion of its global team.
Karan Kashyap, Co-founder and CEO of Posh, said:
“AI-powered digital customer experience is a must in augmenting web and mobile channels. Up until now, only the large financial institutions could engage in such a solution. Now it’s available to financial institutions of all sizes, serving all communities.”
“We don’t accept that the best technology is exclusive to businesses with the biggest balance sheets. Posh’s AI acts as a real-time partner for any financial institution to better serve their customers through a seamless conversational experience.”
Posh’s offering includes voice solutions, chat bots for both website and mobile apps that replaces fial pads and serves as the entry point in customer calls.