Personetics announced a funding spike from Warburg Pincus LLC, a global private equity firm focused on growth investing, to up it AI-driven CX expansion.
The a global provider of data-driven personalisation and customer engagementoffers AI software platforms on a global scale.
David Sosna, CEO and Co-Founder of Personetics, said: "The financial services industry is reaching a tipping–point in mobile adoption and setting a new standard in Smart Personalised Engagement.
“Personetics has set out down this path and has launched its vision of Self-Driving Finance. We are looking to quickly expand our global footprint with new partners and clients, and support our existing customers with innovative business solutions. We are very excited to be partnering with Warburg Pincus on this journey."
Peter Deming, Managing Director at Warburg Pincus and Head of Financial Services across EMEA, added: "Personetics leverages an unrivaled AI technology which is badly needed by established banks as they seek to differentiate themselves in a crowded market and match the customer experience of the Neobanks and FinTech apps.